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Re: Altova XMLSpy "phones home" user data

From: Alexander Falk (alaltova.com)
Date: Fri Dec 05 2003 - 03:48:47 CST


In-Reply-To: <86ekvlkvmn.fsfhome.nest.cx>

>>>>>> "Bruno" == Bruno Lustosa <brunolustosa.net> writes:
>
> Bruno> ... whenever someone will launch XMLSpy, the
> Bruno> program will try to connect to Altova's servers, send some
> Bruno> user info through a POST to a web server, and wait for a
> Bruno> response.

That is correct, this is a process described in our EULA in Section 1(k) Software Activation and Section 1(l) LiveUpdate. Please see our EULA for details, which is available on our website under this URL: http://www.altova.com/order_license4.html

> Bruno> What bothers me is that
> Bruno> it's sending user information that was _not_ entered into the
> Bruno> program. It sends user name used to register the program, and
> Bruno> it also sends an email address that I'm almost sure was not
> Bruno> entered into the program.

This is incorrect insofar as the information transmitted is data that has been entered by the user into the Registration dialog (Help menu / Registration). This does include the e-mail address, provided that the user has entered this into the Registration dialog when requesting an evaluation key-code from our license server.

Regarding the collection of e-mail addresses from users of our software, who are requesting an evaluation key-code, please see our strict privacy policy, which is available at this URL: http://www.altova.com/privacy.html

Altova takes privacy and security very seriously, and we believe we have properly disclosed any legitimate anti-piracy measures in our product in the EULA.

Sincerely,

Alexander Falk
President & CEO
Altova, Inc.