OSEC

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From: Boren, Rich (Rich.BorenCOMPAQ.com)
Date: Thu Mar 22 2001 - 08:39:08 CST

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    =================================================
    Source: Compaq Computer Corporation
                   / Software Security Response Team

    Title: SSRT0715 Compaq Management Software Security
                  Vulnerability

     Date: 22-MAR-2001
    =================================================

    NOTE: The complete online document is available from
                  http://www.compaq.com/manage/security and should be
                 checked frequently for new patch release information.
                  If a TBD is entered for a product, please contact your
                  normal Compaq support channel to inquire about a
                  specific product solution status.

    PATCHES SUPERSEDED BY THIS ADVISORY:
                   SSRT0705 Compaq Web-Enabled Management Software
                   Security vulnerability.
    http://www.compaq.com/products/servers/management/agentsecurity.html

    Summary
    =======
    Compaq is proactive in its approach to quality and security of all
    its management software and is committed to responding to
    security issuesin a judicious manner. This Security Advisory
    addresses a potential security vulnerability in Compaq web-enabled

    software, which allows the software to act as a generic proxy
    server. Compaq strongly recommends that you upgrade your
    management agents and utilities to the latest version on Management
    CD V5.0 or download & apply the relevant fixes as soon as possible.
    These patches also fix the buffer overflow issue reported in
    SSRT0705.

    Compaq web-enabled management software can act as a generic proxy
    server. Internal traffic going out to the Internet can bypass normal
    proxy server filtering using the Compaq web-enabled management
    software at TCP port 2301 on the proxy server system. In addition
    external traffic may be able to infiltrate internal networks by using
    the Compaq web-enabled management software at port 2301 on a
    server exposed to the internet as a proxy if there is no additional
    firewall protection.

    Severity
    =======
    The severity of this problem is high for systems that are connected
    to multiple networks, particularly if one network is secure
    (an intranet) while the other is insecure (the internet). The
    severity
    of this problem is low for systems that are only connected to
    one network.

    Compaq strongly recommend that web-enabled agents and utilities are
    deployed only in private networks and are not used on the open
    Internet or on systems outside the bounds of the firewall. The
    implementation of sound security practices, which includes disabling
    access to non-essential ports, such as the Compaq Management
    ports :2301 and :280, should help to protect customers from external
    malicious attacks. Compaq also recommends that strong passwords
    are used and are changed regularly.

    Scope of The Problem
    =================
    The web component of Compaq web-enabled management software
    provides HTTP services to allow management information to be
    accessible through a web browser. Web-enabled management software is
    provided for the majority of the operating systems that Compaq
    supports on its Intel-based and Alpha-based server and client
    systems.

    These operating systems include Microsoft Windows 9x, NT and 2000,
    NetWare,SCO Open Server 5, SCO UnixWare 7, RedHat 6.2 and 7.0,
    Tru64Unix and OpenVMS. Web-enabled management software is also
    supported for Compaq storage products.
        
    This Security Advisory applies to all web-enabled Compaq management
    software. A list of affected software versions is included at the end
    of this Advisory. (table extracted from this text email version.)
    Refer to on-line advisory at http://www.compaq.com/manage/security
    for the complete list.

    Unaffected Software Versions
    =======================
    The web-enabled component of the Remote Insight Lights-Out Edition
    board is NOT affected. Also unaffected are the downloadable
    integration modules that Compaq provides to enhance the management
    of Compaq platforms from within enterprise management consoles such
    as CA Unicenter TNG, Tivoli Enterprise, Tivoli NetView and HP
    OpenView.

    What Compaq is Doing
    ==================
    Compaq is currently completing the testing and release of fixes for
    the affected software. Compaq Management CD Version 5.0 includes an
    update that fixes the generic proxy server issue in some Compaq
    web-enabled management software. In addition to releasing new
    versions of the software, Compaq will also release software patches
    to
    update the web-enabled component of the affected software for
    customers who do not want to upgrade their systems to the latest
    version.
                
    Two patches are available for download now
    from: ftp://ftp.compaq.com/pub/softpaq/sp16001-16500/

    Softpaq 16318 fixes the problem for affected versions of Compaq
    Foundation Agents for Windows Servers, Compaq Survey for Windows,
    Compaq Power Manager, Compaq Availability Agents and Compaq
    Intelligent Cluster Administrator. This patch also fixes the problem

    for the SNMP and DMI agents installed with Compaq Insight Manager XE
    Version 2.0 and 2.1.
                
    Softpaq 16317 fixes the problem for affected versions of the Compaq
    Foundation Agents for NetWare servers. New versions of the following
    software will be made available. These two patches replace/supersede
    Softpaq 14487 and Softpaq 14488 noted in the previous security
    advisory SSRT0705 (Jan 2001).

    This advisory will be updated as needed to communicate availability
    and plans for new versions of all the affected software.
               
    For Tru64 UNIX a new version of the Agents, V2.2, packaged in the
    form of a setld tar kit, is available from the Compaq Management CD
    Version 5.0, or can be downloaded from the following FTP support
    site: http://ftp.support.compaq.com/public/unix/ On the Tru64 UNIX
    FTP support site, the kit "MUPssrt0715u_cpqim.tar" along with its
    Readme file "MUPssrt0715_cpqim.Readme" can be found under each
    of the impacted Unix directories which include: 4.0f, 4.0g, 5.0,
    5.0a, and 5.1. The Readme file provides the installation steps for
    the
    patch kit. MUPssrt0715 supersede MUPssrt0705 for Tru64 UNIX.
                
    For Open VMS a fix for this problem will be provided in Version 2.2
    of the Management Agents for OpenVMS via our web site:
     http://www.openvms.compaq.com/openvms/products/mgmt_agents
    Version 2.2 of the Management agents should be available at this web
    site in late March or early April.

    Compaq Management Agents for Desktops and Workstations version 4.37,
    Rev G (SP16951) will be available on 3/23/2001.

    LC Combined Client 1.50 Rev C (SP16622) (containing updated Client
    agents, LCRMS, and Diagnostics) will be available before mid April.
                
    What Customers Should Do
    ======================
    Determine which systems are running Compaq web-enabled agents or
    utilities. There are three methods suggested. Note that the lists
    generated by Methods 2 and 3, while helpful, may not be exhaustive
    lists of the systems with web agents and utilities on your network.
    The lists will include only those systems that are being managed
    either explicitly or because they have been discovered.

    Method 1
    Point a web browser at the system and key in
     http://[IP_ADDRESS]:2301 or http://[machine_name]:2301.
    This will bring up the device home page for the server if it is
    running web-enabled management software, and display a list of the
    components.

    Method 2
    If you are using Compaq Insight Manager XE, you can get a list of
    systems running the web agents by defining a Query to return a
    list of systems with web agents. Login to your Compaq Insight
    Manager XE system and create a new Query. Select the "Devices with
    Web Agent" criteria. Further, select all of the available products on
    the Criteria Configuration screen. Save the Query and execute it. The
    list of devices will be all those with web agents.

    Method 3
    If you are using the Compaq Insight Manager Windows 32 console,
    you can get a list of systems running the web agents by starting
    Compaq Insight Manager and selecting the "Web Device List" button
    on the toolbar. This will display a list of systems being managed
    by Compaq Insight Manager and additionally will have underlined as
    hyperlinks the systems on which the web agents are present and
    enabled. To print out a list of only the web devices select the
    "Web Devices" hyperlink in the left column and only web devices
    will be shown. Simply print this page from your browser.

    If for any reason you cannot wait until the fix is released, Compaq
    recommends that you temporarily disable the web component of Compaq
    management software on any systems where you have particular
    concerns. Follow the procedures outlined at the end of this advisory.

    Compaq has always advised that web-enabled agents and utilities are
    deployed only in private networks and are not used on the Internet
    or on systems outside the bounds of a firewall. You should also
    verify that you have disallowed access to non-essential IP ports on
    your firewall or proxy protecting your corporate network from the
    Internet. The disabling of such ports, which include port 2301
    (device management port) and port 280 (Compaq Insight Manager XE
    port), is part of a sound security policy for your network.
               
    Updated software will be made available on the web through the
    system software download site
     (http://www.compaq.com/support/files/server/us/index.html) and will
    also be proactively delivered directly to customers who have
    installed Compaq ActiveUpdate http://www.compaq.com/activeupdate.
    Compaq recommends that you register for the ActiveUpdateservice if
    you have not already done so.

    Obtaining Support on this Issue
    =========================
    Your normal process for obtaining support on Compaq products should
    be pursued for the country that you are in. If you do not have an
    already established support process, you may find information about
    support by visiting the Compaq Web site for your country. You can
    find that Web site by picking your country from the list at
    http://www.compaq.com/worldwide/.
    You may also find a support number for your locale from the table at
    http://www.compaq.com/corporate/overview/world_offices.html.

    Support can help you to:
    1. Identify if you have an affected release.
    2. Obtain the appropriate Softpaq when it is available.
    3. Apply and run the Softpaq.

    Compaq support personnel are aware of the issues and the fixes and
    are well versed in Compaq systems management products.

    Disabling the Web-Enabled Agents
    ============================
    If you are unable to wait for the fix to become available, you can
    use the following procedures to disable the web component of the
    agents. For those cases where it is not possible to disable only the
    web component, we have provided instructions for disabling the
    entire agent or utility.

    Microsoft Windows Servers
    Web-based management is enabled, by default, when you install the
    Compaq Server Management Agents for Windows NT. Perform the
    following steps to disable web-based management.
    1. From the START menu, select SETTINGS, the CONTROL PANEL.
    2. From the CONTROL PANEL, select and run the SERVICES applet.
    3. Select INSIGHT WEB AGENT from the list of services.
    4. If it is running, click the button marked STOP
    5. To prevent it from automatically starting again, click STARTUP
    and then select DISABLED.
    6. Click OK.
    7. Click CLOSE.
    This will stop the web agents and prevent them from starting
    automatically. SNMP management is still possible.
                  
    For Windows 2000 - Right click My Computer on the desktop; select
    Manage. This will display a window titled "Computer Management",
    Click the "Services" item under the "Services and Applications"
    node. The right side of the window will show the services installed
    on the system.
                
    NetWare Server Agents
    If you enabled Web-Based Management when you installed the Compaq
    Management Agents for NetWare, and later would like to disable it,
    perform the following steps from the NetWare server console:
    1. LOAD CPQAGIN
    2. Select the option "Configure Existing NetWare Agents"
    3. Select the line that mentions the load of CPQWEBAG and select
    NO
    4. Save changes and exit out of CPQAGIN.
    This prevents the web-enabled agents from loading. SNMP management
    is still possible.
                
    Linux Server Agents
    1. To stop running Web Agent
                  - Log in as "root"
                  - Run "/etc/rc.d/init.d/cmafdtn stop cmawebd"command.
    2. To disable Web Agent so it will not be started during reboot or
                  runlevel changes
                  - Log in as "root"
                  - Edit "/etc/rc.d/init.d/cmafdtn" file (using vi or
    other editors)
                  and remove "cmawebd" from following line
                  PNAMES="cmafdtnpeerd cmahostd cmathreshd cmawebd"

    SCO UnixWare 7 Agents (UnixWare 2 agents are NOT Web-Enabled)
                  1. To stop running Web Agent
                  - Log in as "root"
                  - Run "sh /etc/init.d/cmaweb stop" command.
                  2. To disable Web Agent so it will not be started
    during reboot or
                  entering multi-user mode
                  - Log in as "root"
                  - Run "rm /etc/rc2.d/[SK]*cmaweb" command.

    SCO OpenServer Agents
                  1. To stop running Web Agent
                  - Log in as "root"
                  - Run "sh /etc/cmaweb stop" command.
                  2. To disable Web Agent so it will not be started
    during reboot or
                  entering multi-user mode
                  - Log in as "root"
                  - Run "rm /etc/rc2.d/[SK]*cmaweb" command.
                
    Survey for Windows and Survey for NetWare
         It is not possible to disable only the web-component of
    Survey. Follow the instructions below to disable the full
    service:
                  Survey for Windows
                  From the command prompt, type the following command:
                  %SystemDrive%\COMPAQ\SURVEY\SURVEY-U. . This will
    unload the Survey service and prevent it from starting up on the
    next reboot.
                  
    Survey for NetWare
    To unload Survey for Netware from the console screen,
    type the following command: UNLOAD SURVEY During the default
    Survey install, Survey is automatically started by adding the
    line "load SURVEY -w10 -cWed.12,7 " to the AUTOEXEC.NCF. To
    prevent Survey from automatically starting next time the server is
    restarted, remove that line.
               
     System Healthcheck
                  Change to the SHC bin directory ( e.g.
                  cd%systemdrive%\compaq\shc\bin)
                  First, stop the service by typing "net stop cpqshc".
                  Next, remove the service by typing "shcsvc -remove".
                  Note that the command line interface to SHC will
                  continue to work

    Compaq Power Agents
                  To stop running Web Agent
    - - - From the Windows Control Panel, double-click
    "Services"
    - - - In the Services dialog list box, click on "CompaqPower
    Management Web Agent"
    - - - Click the "Stop" button to stop the Agent

    To prevent the service from being restarted.
    - - - Click on the "Startup..." button and choose"Disabled";
    click "OK".

    OpenVMS Management Agents
                  To stop running Web Agent
                  - Log into the system account
                  - For V1.0 and V2.0 $sys$specific:[wbem]stop_webagents
                  - For V2.1 $sys$specific:[wbem]wbem$shutdown
    A fix for this problem will be provided in Version 2.2 of the
    Management Agents for OpenVMS via our web site:
    http://www.openvms.compaq.com/openvms/products/mgmt_agents Version
    2.2 of the Management agents should be available at this web site in
    late March or early April.
                
    Compaq Management Agents and Tools for Servers for SCO UnixWare 7
    NonStop Clusters

                  To stop running Web Agent
                  - Login as "root".
                  - Exexcute the following two command lines.
                     -execute `onall /etc/init.d/cmaweb stop`
                     -`chmod 777 /etc/init.d/cmaweb 000`
                
    Tru64 UNIX Management Agents
                  To stop running Web Agent
                  - Log in as "root"
                  - Execute "/sbin/init.d/insightd stop" command.

    To disable the Web Agents so they will not be started
    during reboot or entering multi-user mode
                  - Log in as "root"
                  - On Tru64 UNIX V4.0f and V4.0g, execute "rm
    /sbin/rc2.d/*insightd"
                  - On Tru64 UNIX V5.0 and later, execute the command:
                  "/usr/sbin/rcmgr set INSIGHTD_CONF -1"

    To enable the Web Agents again once the Patch Kit has been
                  installed - Log in as "root"
                  - On Tru64 UNIX V4.0f and V4.0g
                  - execute "ln -s
    /sbin/init.d/insightd/sbin/rc2.d/Kxxinsightd"
    where xx is any sequence Nb after the one used for
    snmpd
                  - On Tru64 UNIX V5.0 and later, execute the command:
                  "/usr/sbin/rcmgr set INSIGHTD_CONF 1"
                
    Desktop and Portable web-enabled agents
    To remove the web-enabled components from the desktop and portables
    agents, follow the instructions below to uninstall the agents using
    the add/remove feature in Windows systems, then reinstall the agents
    without the DMI web components

    Uninstalling Web-enabled Desktop Agent from a Windows 9x/NT system

      1. From the START menu, select SETTINGS, then CONTROLPANEL.
       2. From the CONTROL PANEL, select ADD/REMOVE PROGRAMS
       3. In the INSTALL/UNINSTALL tab, select "Compaq Insight
       Management Web Agent"
       4. Click ADD/REMOVE button to remove the agent.

    For desktops and workstations do not check "DMI Web Component"
    during the installation

    To install the Compaq Management Agents for portables without web
    support, select "custom" and then select "DMI options". Click on
    the "Change" button. Remove the check marks for "Compaq DMI Web
    Agent" and "Compaq DMI Web Viewer".

    COMPAQ AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO
    REPRESENTATIONS ABOUT THE SUITABILITY OF THE
    INFORMATION CONTAINED IN THE DOCUMENTS AND
    RELATED GRAPHICS AND/OR SOFTWARE PUBLISHED
    ON THIS SERVER FOR ANY PURPOSE. ALL SUCH DOCUMENTS
    AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT
    WARRANTY OF ANY KIND AND ARE SUBJECT TO CHANGE
    WITHOUT NOTICE. THE ENTIRE RISK ARISING OUT OF THEIR
    USE REMAINS WITH THE RECIPIENT. IN NO EVENT SHALL
    COMPAQ AND/OR ITS RESPECTIVE SUPPLIERS BE LIABLE FOR
    ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE
    OR OTHER DAMAGES WHATSOEVER (INCLUDING WITHOUT
    LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS,
    BUSINESS INTERRUPTION, OR LOSS OF BUSINESS INFORMATION),
    EVEN IF COMPAQ HAS BEEN ADVISED OF THE POSSIBILITY
    OF SUCH DAMAGES.

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