From: security curmudgeon (jerichoattrition.org)
Date: Thu Oct 13 2005 - 21:26:24 CDT

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Forgot to include the second mail which verifies that they do receive some
type of information, and where he refers to rootkit.com folks as 'random
blog posters'.

---------- Forwarded message ----------
From: chucks.supportblizzard.com
To: jerichoattrition.org
Date: Thu, 13 Oct 2005 16:07:40 -0700
Subject: Re: Re: Blizzard's official response?

Hello,

Because it would jeopardize our attempts to thwart those that would
attempt to take advantage of our servers, I can not give out information
about what system information is obtained. I can also not start to refute
what a random person has posted on a Blog. Anything beyond what I have
already said is more of a legal issue than anything else so I would
recommend contacting our legal department if you have any more questions.

Technical support cannot provide answers to legal questions. Any
questions should be directed via mail to:

Blizzard Entertainment
Attn: Legal Department
P.O. Box 18979
Irvine, CA 92623

Be sure to include all of your contact information (name, address,
telephone number, email address).

Best regards,

Regards,
Chuck S.
Technical Support
Blizzard Entertainment
http://www.blizzard.com/support

If you reply, please include all previous text and files related to this e-mail.

-----Original Message-----
From: jerichoattrition.org security curmudgeon
To: chucks.supportblizzard.com
Sent: 10/13/2005 9:55:43 AM
Subject: Re: Blizzard's official response?

: The information in that article is false.
:
: Blizzard has always taken an aggressive stance against cheating in our
: games, and this measure, as discussed clearly in our Terms of Use, is an
: example of our efforts to protect legitimate players and the integrity
: of the game service from those attempting to gain an unfair advantage
: through the use of hacks. As stated in the Terms of Use, the information
: we obtain is solely for the purpose of identifying cheating in World of
: Warcraft, and for no other reason. Please note that we do not share this
: information with anyone outside of Blizzard.

You say the article is false, then say Blizzard takes an aggressive stance
against cheating, and suggest that much of the article is true. Does the
client capture information from window titles? Is the list it compares
that information to stored in the WoW client or the Blizzard server? Is
the information transmitted to Blizzard for comparison?

You say "the information we obtain.." and "that article is false". That
said, what information does Blizzard capture from the customer machine?
Who at Blizzard has access to this information?

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