From: Michael Eddington (meddingtongmail.com)
Date: Sun Jul 26 2009 - 15:11:15 CDT

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Personally I've always found Dragos to be extremely generous in every
dealing I've had with him. Something I definitely cannot say about
some conferences or people. And while Dragos may operate on a
schedule more chaotic then others, well, that's Dragos for yah :)

If you are unhappy doing business with Dragos, then don't do any in
the future. Perhaps you could also find a more appropriate forum for
you complaints (/dev/null comes to mind).

mike

On Sun, Jul 26, 2009 at 6:41 AM, Joanna
Rutkowska<joannainvisiblethingslab.com> wrote:
> * 28/05/2009: The Day 0
> * 23/06/2009: The 1st Reminder
> * 29/06/2009: The 2nd Reminder
> * 29/06/2009: Got an Answer: they cannot do it now, will do it later...
> * 06/07/2009: The 3rd Reminder
> * 13/07/2009: The 4th Reminder (expressed confusion about the lack of answer)
> * 20/07/2009: The 5th Reminder
> [Yes, you got it right, it's my task manager that keeps me reminding about
> sending those remainder every week!]
> * 21/07/2009: Got an Answer: they are too busy now, though :(
> *21/07/2009: <me> got pissed off a little bit:
>
> <quote>
> Date: Tue, 21 Jul 2009 13:11:02 +0200
> From: Joanna Rutkowska <joannainvisiblethingslab.com>
> To: Yuriko Kanamori <yurikosecwest.com>, Dragos Ruiu <drkyx.net>
> Subject: Re: [Fwd: [Fwd: Re: [Fwd: [Fwd: ticket invoice and wire details]]]]
>
> Too bad Dragos can find time to update his twitter [1], but cannot even answer
> my email... So, disappointing :/
>
> joanna.
>
> [1] http://twitter.com/dragosr
>
> Yuriko Kanamori wrote:
>> Hi Joanna,
>> We are in Japan for some work now till end of this month, and has been
>> crazy busy.
>> I will ask him to do it once we go back.
>> Yuriko
>
> </quote>
>
> * 23/07/2009: The Rockstar answered personally:
>
> <quote>
> From: Dragos Ruiu <drkyx.net>
> To: Joanna Rutkowska <joannainvisiblethingslab.com>
> Subject: Re: [Fwd: [Fwd: Re: [Fwd: [Fwd: ticket invoice and wire details]]]]
> Date: Thu, 23 Jul 2009 17:26:40 -0700
>
> That's because i have twitter on my phone here on  trains in Tokyo, and I get
> about a half hour a day in front of my computer with my hectic meeting schedule..
>
> I would also like to offer you a piece of advice that may serve you in other
> parts of your life:
>
> Making me angry is unlikely to hasten my response, as a matter of fact it will
> do the exact opposite of what you desire. Factoring this into your dealings with
> others may improve responses to your requests.
>
> Usually when someone complains, my response is to put their request back to the
> bottom of the task queue. Just because I'm a stubborn bastard. Have a nice day.
>
> cheers,
> --dr
>
> P.S. your payment was sent out recently because i thought it might be a better
> use of my limited computer access than responding to your query - but
> international transfers usually take at least five days, so contact me if it
> doesn't show up by middle of next week because something went wrong.
>
> </quote>
>
> Some additional facts:
> * The total amount of money we talk here is less then $500 USD
>
> Cheers,
> joanna.
> --
> Joanna Rutkowska
> Founder/CEO
> Invisible Things Lab
> http://invisiblethingslab.com/
>
>
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