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[Dataloss] FL: Credit union paying for ID theft protection after info error

From: d2d (d2dattrition.org)
Date: Fri Jun 01 2007 - 15:43:00 CDT


http://charlotte.bizjournals.com/jacksonville/stories/2007/05/28/daily24.html

Jax Federal Credit Union is paying for two years' worth of identity theft
protection for thousands of its members after their Social Security
numbers ended up on the Internet.

JFCU, which has about 36,000 members, was transmitting information to a
printer for a preapproved auto loan mailing when the information was
picked up by Google from the printer's Web site. JFCU normally transmits
information on an encrypted disk delivered by courier, but when the
printer couldn't open the disk, the information was sent again, but wasn't
encrypted and included Social Security numbers and account numbers.

"Our procedures weren't followed and errors were made and unfortunately
there was some exposure," said Angie Coleman-Rao, vice president of
marketing for JFCU.

The credit union notified Google, which removed the file and all
references to it, and doesn't think anyone gained access to the
information.

But JFCU is offering two years of identity theft protection from LifeLock
to each of the nearly 7,500 members whose information was on the file. The
service normally costs $110 a year, though JFCU was able to get a
discount.

[...]
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