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From: IT Resource Center (support_feedbackus-support.external.hp.com)
Date: Sun Nov 04 2001 - 07:47:34 CST

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    Digest Name: weekly HP-UX series 800 10.X patch digest
        Created: Sun Nov 4 3:05:03 PST 2001

    Table of Contents:

    Document ID Title
    --------------- -----------
    PHSS_24986 s700_800 10.20 OV OB4.00 patch - SSEA packet
    PHSS_24984 s700_800 10.20 OV OB4.00 patch - EMC packet
    PHSS_25471 s700_800 10.20 OV ITO6.0X NT Agent Patch A.06.09

    The documents are listed below.
    -------------------------------------------------------------------------------


    Document ID: PHSS_24986
    Date Loaded: 20011031
          Title: s700_800 10.20 OV OB4.00 patch - SSEA packet

    Patch Name: PHSS_24986

    Patch Description: s700_800 10.20 OV OB4.00 patch - SSEA packet

    Creation Date: 01/10/29

    Post Date: 01/10/31

    Hardware Platforms - OS Releases:
            s700: 10.20
            s800: 10.20

    Products:
            OmniBackII A.04.00

    Filesets:
            OMNIBACK-II.OMNI-SSEA-P,A.04.00

    Automatic Reboot?: No

    Status: General Release

    Critical: No

    Path Name: /hp-ux_patches/s700_800/10.X/PHSS_24986

    Symptoms:
            PHSS_24986:
            Id = HSLco27782, SR: H555005757
                SSEA Integration backup fails with an error:

                  "[Major] From: SSEA<hostname> "" Time: <time>
                     File system <path> could not be mounted
                     to <path>. ([16] Device busy).

            Id = HSLco28452, SR: H555006026
                SSEA Integration backup fails with an error:

                  "[Major] From: SSEA<hostname> "" Time: <time>
                     Volume group /dev/<vg-name> could not be
                     activated.

            Id = NSMex04611, SR: H555006245
                SSEA Integration backup fails with an error:

                  "[Critical] From: SSEA<hostname> "" Time:<time>
                     Unexpected close reading message from the agent
                     on the Backup System. (Unknown internal error.)

    Defect Description:
            PHSS_24986:
            Id = HSLco27782
                Session fails when backup system is left enabled,
                SSEA_PRESERVE_MOUNTPOINTS is set to 1 in .omnirc
                file and backup is restarted.

            Resolution:
                Mountpoint is rechecked becouse it can change.

            Id = HSLco28452
                If the volume group is located in a cluster on the
                application side, it is not possible to activate
                this volume group in "rw" mode on the backup side.

            Resolution:
                By default volume group on the backup side is activated
                in read only mode, unless the "Enable the backup system
                in read/write mode" option is set for the backup.

            Id = NSMex04611
                Because of the large number of backup volumes agent and
                backup session manager lost connection to the ssea on
                the application side in the middle of resolve function.

            Resolution:
                Buffer concatenation is fixed.

                Part of SSPUX400_004.

    SR:
            H555006245 H555006026 H555005757

    Patch Files:
            /opt/omni/databases/vendor/ssea/hp/s800/hp-ux-1020/A.04.00/
                    packet.Z
            /opt/omni/databases/vendor/ssea/hp/s800/hp-ux-11/A.04.00/
                    packet.Z
            /opt/omni/databases/vendor/ssea/sun/sparc/solaris-7/A.04.00/
                    packet.Z

    what(1) Output:
            /opt/omni/databases/vendor/ssea/hp/s800/hp-ux-1020/A.04.00/
                    packet.Z:
                    None
            /opt/omni/databases/vendor/ssea/hp/s800/hp-ux-11/A.04.00/
                    packet.Z:
                    None
            /opt/omni/databases/vendor/ssea/sun/sparc/solaris-7/A.04.00/
                    packet.Z:
                    None

    cksum(1) Output:
            2289704829 472427 /opt/omni/databases/vendor/ssea/hp/s800/
                    hp-ux-1020/A.04.00/packet.Z
            947304901 472697 /opt/omni/databases/vendor/ssea/hp/s800/
                    hp-ux-11/A.04.00/packet.Z
            2494510309 220271 /opt/omni/databases/vendor/ssea/sun/sparc/
                    solaris-7/A.04.00/packet.Z

    Patch Conflicts: None

    Patch Dependencies: None

    Hardware Dependencies: None

    Other Dependencies: None

    Supersedes: None

    Equivalent Patches:
            PHSS_24987:
            s700: 11.00 11.11 11.20
            s800: 11.00 11.11 11.20

    Patch Package Size: 1200 KBytes

    Installation Instructions:
            Please review all instructions and the Hewlett-Packard
            SupportLine User Guide or your Hewlett-Packard support terms
            and conditions for precautions, scope of license,
            restrictions, and, limitation of liability and warranties,
            before installing this patch.
            ------------------------------------------------------------
            1. Back up your system before installing a patch.

            2. Login as root.

            3. Copy the patch to the /tmp directory.

            4. Move to the /tmp directory and unshar the patch:

                    cd /tmp
                    sh PHSS_24986

            5a. For a standalone system, run swinstall to install the
                patch:

                    swinstall -x autoreboot=true -x match_target=true \
                            -s /tmp/PHSS_24986.depot

            By default swinstall will archive the original software in
            /var/adm/sw/patch/PHSS_24986. If you do not wish to retain a
            copy of the original software, you can create an empty file
            named /var/adm/sw/patch/PATCH_NOSAVE.

            WARNING: If this file exists when a patch is installed, the
                     patch cannot be deinstalled. Please be careful
                     when using this feature.

            It is recommended that you move the PHSS_24986.text file to
            /var/adm/sw/patch for future reference.

            To put this patch on a magnetic tape and install from the
            tape drive, use the command:

                    dd if=/tmp/PHSS_24986.depot of=/dev/rmt/0m bs=2k

    Special Installation Instructions:
            PHSS_24986:
            NOTE!
            This patch has to be installed on the Installation
            Server host.

            The OB2 SSEA agent must be redistributed to the SSEA
            client system(s) after the installation of the patch
            in order to get the fixes into effect.

            For distribution of the SSEA agent, refer to
            the OmniBackII Installation guide.

            Patch includes the following Site Specific Patches:
               SSPUX400_004
    -----End of Document ID: PHSS_24986------------------------------------------


    Document ID: PHSS_24984
    Date Loaded: 20011030
          Title: s700_800 10.20 OV OB4.00 patch - EMC packet

    Patch Name: PHSS_24984

    Patch Description: s700_800 10.20 OV OB4.00 patch - EMC packet

    Creation Date: 01/10/29

    Post Date: 01/10/30

    Hardware Platforms - OS Releases:
            s700: 10.20
            s800: 10.20

    Products:
            OmniBackII A.04.00

    Filesets:
            OMNIBACK-II.OMNI-EMC-P,A.04.00

    Automatic Reboot?: No

    Status: General Release

    Critical: No

    Path Name: /hp-ux_patches/s700_800/10.X/PHSS_24984

    Symptoms:
            PHSS_24984:
            Id = HSLco27761, SR: H555005750
                Restore fails with an error:

                  "[Major] From: SYMA<hostname> "" Time:<time>
                     [223:125] Resolving of object /sg_sap has failed.
                     (None of backup host resolved object.)"

            Id = NSMex04505, SR: H555006043
                Restore fails with an error:

                  "[Minor] From: VRDA<hostname> "SAP" Time:<time>
                     /oracle/R3E/sapdata2/el46bd_2/el46bd.data2
                     Can not open: ([30] Read-only file system)
                     => not restored."

    Defect Description:
            PHSS_24984:
            Id = HSLco27761
                If you select more then 3 SAP files for restore using
                split-mirror, backup fails.

            Resolution:
                An additional check is made to see whether the object
                is in SYMA_OS_EXCLUDE state.

            Id = NSMex04505
                During the restore some file systems are mounted as
                read-only, so the restore fails.

            Resolution:
                An additional condition is set for enabling the
                read-only mode.

    SR:
            H555005750 H555006043

    Patch Files:
            /opt/omni/databases/vendor/emc/hp/s800/hp-ux-1020/A.04.00/
                    packet.Z
            /opt/omni/databases/vendor/emc/hp/s800/hp-ux-11/A.04.00/
                    packet.Z

    what(1) Output:
            /opt/omni/databases/vendor/emc/hp/s800/hp-ux-1020/A.04.00/
                    packet.Z:
                    None
            /opt/omni/databases/vendor/emc/hp/s800/hp-ux-11/A.04.00/
                    packet.Z:
                    None

    cksum(1) Output:
            2452691019 525401 /opt/omni/databases/vendor/emc/hp/s800/
                    hp-ux-1020/A.04.00/packet.Z
            2245563753 525616 /opt/omni/databases/vendor/emc/hp/s800/
                    hp-ux-11/A.04.00/packet.Z

    Patch Conflicts: None

    Patch Dependencies: None

    Hardware Dependencies: None

    Other Dependencies: None

    Supersedes: None

    Equivalent Patches:
            PHSS_24985:
            s700: 11.00 11.11 11.20
            s800: 11.00 11.11 11.20

    Patch Package Size: 1080 KBytes

    Installation Instructions:
            Please review all instructions and the Hewlett-Packard
            SupportLine User Guide or your Hewlett-Packard support terms
            and conditions for precautions, scope of license,
            restrictions, and, limitation of liability and warranties,
            before installing this patch.
            ------------------------------------------------------------
            1. Back up your system before installing a patch.

            2. Login as root.

            3. Copy the patch to the /tmp directory.

            4. Move to the /tmp directory and unshar the patch:

                    cd /tmp
                    sh PHSS_24984

            5a. For a standalone system, run swinstall to install the
                patch:

                    swinstall -x autoreboot=true -x match_target=true \
                            -s /tmp/PHSS_24984.depot

            By default swinstall will archive the original software in
            /var/adm/sw/patch/PHSS_24984. If you do not wish to retain a
            copy of the original software, you can create an empty file
            named /var/adm/sw/patch/PATCH_NOSAVE.

            WARNING: If this file exists when a patch is installed, the
                     patch cannot be deinstalled. Please be careful
                     when using this feature.

            It is recommended that you move the PHSS_24984.text file to
            /var/adm/sw/patch for future reference.

            To put this patch on a magnetic tape and install from the
            tape drive, use the command:

                    dd if=/tmp/PHSS_24984.depot of=/dev/rmt/0m bs=2k

    Special Installation Instructions:
            PHSS_24984:
            NOTE!

            This patch has to be installed on the Installation
            Server host.

            The OB2 EMC agent must be redistributed to the EMC
            client system(s) after the installation of the patch
            in order to get the fixes into effect.

            For distribution of the EMC agent, refer to the OmniBackII
            Installation guide.
    -----End of Document ID: PHSS_24984------------------------------------------


    Document ID: PHSS_25471
    Date Loaded: 20011029
          Title: s700_800 10.20 OV ITO6.0X NT Agent Patch A.06.09

    Patch Name: PHSS_25471

    Patch Description: s700_800 10.20 OV ITO6.0X NT Agent Patch A.06.09

    Creation Date: 01/10/25

    Post Date: 01/10/29

    Hardware Platforms - OS Releases:
            s700: 10.20
            s800: 10.20

    Products:
            OpenView IT/Operations 6.0

    Filesets:
            OVOPC-CLT.OVOPC-NT-CLT,A.06.00

    Automatic Reboot?: No

    Status: General Release

    Critical: No

    Path Name: /hp-ux_patches/s700_800/10.X/PHSS_25471

    Symptoms:
            PHSS_25471:
            - SR: B555008220
              The <$MSG_TIME_CREATED> variable is not substituted in
              the message template.
            - SR: B555010899
              opcdista requests distribution data from a wrong manager
              if there is a secondary manager with the same short
              hostname than the appropriate primary manager.
            - SR: B555011979
              Pattern matching hangs if only single byte Japanese
              HANKAKU KANA characters are used.
            - SR: B555011990
              ECS event log (ecevilg) has invalid time difference to
              the next message which can cause the ECS simulator
              to hang or appear to hang when loading an event log file
              with such values.
            - SR: 8606179902
              During (de)installation of the NT agent
              the installation might abort with error messages
              saying that it can't remove libopc.dll or opcapi.dll.
              This can occur when you have installed VP-IS.
            - SR: 8606205415
              opcsetup might report an error during manual NT agent
              installation when the value for [Setup Drive] contains
              trailing spaces in opcsetup.inf.
            - SR: 8606206616
              opcntprocs.exe or itoprocs.exe may hang on the agent
              system, therefore the process monitoring will fail.
            - SR: 8606208283
              The NT user privilege "Increase Quota" needs to be
              assigned to the 'HP ITO account', which is not done
              during the agent installation. If this is missing, the
              agent may not be able to perform a full user switch with
              password to a different account. This could result in
              problems when executing tools or scheduled commands on
              the managed node that require full network access.
            - SR: 8606212295
              The agent deployment/installation on a Windows NT/2000
              node might fail, because files are locked or agent
              processes can't be stopped.
            - SR: 8606213476
              The distribution to nodes may hang or fail. This is more
              likely to happen while distributing to Windows NT/2000
              nodes rather than on UNIX nodes. On Windows NT/Windows
              2000 nodes the control agent may produces a Dr. Watson
              error.
            - SR: B555009193
              VBscript.dll delivered with Windows NT/ Windows 2000
              VPO/VPW agent has wrong version and doesn't work with the
              Script Engine of VPO/VPW
            - SR: B555009481
              The process monitor itoprocs.exe/opcntprocs.exe doesn't
              report correct values with the first call when the
              process name is longer than 15 characters.
            - SR: B555009745
              The template default of the object field of a monitor
              template is not used.
            - SR: B555010038
              After installing SPI templates (e.g. DB SPI) and then
              after reinstalling the agent, the agent may not find
              commands.
            - SR: B555010620
              Some messages are missing in the Japanese message
              catalog. You get a Cannot generate message error.
            - SR: B555010819
              opcsetup aborts in case the opcsetup.inf file
              has unix ascii format, the problem are the different
              line ends between UNIX and Windows.
            - SR: B555010879
              opctrapi aborts during template distribution if
              conditions with the 'Suppress Identical Output Messages'
              features are used
            - SR: B555010948
              Nested alternatives were not handled correctly in the
              pattern matching algorithm, e.g. the pattern '[a|b]c|d'
              was handled like '[a|b|d]c'.
            - SR: B555010980
              Traps without a SNMP variable are not matched because
              server patch adds an extra attribute to the template.
            - SR: B555011256
              The agent process opcle.exe may crash on Windows 2000
              nodes while monitoring the new event logs coming with
              Windows 2000.
            - SR: B555011422
              opcragt/opcagt -stop and opcagt -kill might fail
              when a subagent process can't be killed or stopped
            - SR: B555011436
              When monitoring real time performance data with the
              Windows NT/Windows 2000 agent, there may be a number of
              "Perflib" messages created in the application event log.
              These "Perflib" messages will occur when you don't want
              to monitor the object the messages are created by. On
              some systems it may happen that OvNtDiag.exe/itodiag.exe
              hangs while retrieving system information.
            - SR: B555011497
              Trap interceptor aborts after reboot - can't open SNMP
              session
            - SR: B555011510
              opcle might create a DrWatson when the path to an Event
              log message (usually a DLL) on Windows NT/Windows 2000 is
              divisible by four.
            - SR: B555011540
              The VPW agent installation is not aware of existing VPO
              and ITO installations, and the VPO agent installation is
              not aware of existing VPW installations. The old agent
              binaries installed by the other OpenView management
              software (VPO/VPW/ITO) are not removed from the system.
            - SR: B555011594
              The original message text of a logfile encapsulator
              message is wrong if <$LOGPATH> or <$LOGFILE> is used.
            - SR: R555011075
              The control agent aborts when calling 'opctemplate -d -
              all'.

            PHSS_24050:
            - SR: 8606171814
              itodiag.exe causes NT security event log messages on
              remote PC when checking for diskspace on network drives
              where the HP ITO account has no permissions to.
            - SR: 8606180891
              The template default for the service name is not used.
            - SR: 8606181988
              the event interceptor doesn't forward on
              "forward unmatched" if a "supress unmatched" condition
              is used in a second template
            - SR: 8606183491
              itodiag reports wrong values for diskspace
            - SR: 8606188773
              When issuing an opcragt -distrib to an NT node the
              command doesn't exit until the distribution is completed
              on the NT node, this behavior is in opposite to the UNIX
              nodes, where it returns after just starting the
              distribution process on the node.
            - SR: B555009120
              message from NT 4.0 nodes might have wrong time
              in the time created on managed node field after
              after changing the TZ on such a node
            - SR: B555009740
              When using the agent message logging with multibyte
              character messages you might get wrong formats.
            - SR: B555009756
              When creating a template with an automatic action e.g.:
              progx.exe \\<node>\share-x
              And taking the <node> as variable it isn't replaced with
              the correct value.
            - SR: B555010012
              The HP ITO Installation Server service might fail.
            - SR: B555010186
              When using the VPO application Virtual Term PC in the
              group NT Tools and sending CTRL+C to this terminal window
              on the UNIX side it might be, that the cmd.exe and
              opcvterm.exe doesn't stop on the NT side. Cmd.exe instead
              starts using a lot of CPU.
            - SR: B555010324
              The command "opcagt -kill" might not kill all VPO
              processes on a NT node.
            - SR: B555010449
              The agent deinstallation doesn't remove the registry
              keys:
              HKEY_LOCAL_MACHINE/SOFTWARE/Hewlett-Packard/Openview and
              HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Lsa/M
              SV1_0
              even when they are empty.
            - SR: B555010563
              The monitor agent often reports 'Can't start monitor
              script for object 'Process_msdev'. Script still running.
              (OpC30-610)'. Sometimes this is caused by a hanging
              monitor binary.

            PHSS_22883:
            - Automatic Actions can't start applications that display a
              user interface.
            - The Event Interceptor might get into a looping state when
              running on an NNM system and the ovtrapd is stopped.
            - Multiple issues with the agent on MS Terminal Server
              systems running on NT 4.0.
            - Perl script might show strange behavior when called
              as monitor.
            - Logfile encapsulator might report an access violation
              when reading EventLog message.
            - Agent has to run as 'HP ITO account' user.
            - Agent installation might fail with 'Error from
              InformManager' when the Management Server is a multi
              homed host.
            - Agent installation adds the agent path to the system
              environment without checking if it's already there. Agent
              deinstallation doesn't remove this path at all.
            - Japanese messages might have wrong characters.

            PHSS_22008:
            - ITO requires the setting of all IP addresses in
              opc.hosts for NT multi homed hosts.
            - The control agent aborts when the /usr/OV/tmp/OpC/bin
              directory does not exist.
            - The installation aborts with the NetGetDCName API
              failing: network path not found.
            - The event correlation agent might abort.
            - In some situations the the source IP address of an
              incoming trap has the wrong byte ordering.
            - When there are many quickly incoming traps, the Event
              Interceptor does not handle them but instead buffers
              until there are new traps arriving.
            - Event Interceptor aborts when running on an NNM system
              and an invalid trap is received.
            - After distributing of templates to NT system, sometimes
              there is a message in the errorlog about failures while
              suspending threads.
            - Several changes for firewall environments. For detailed
              information refer to the VPO Firewall Configuration
              White Paper version 3.0
            - The 'Processes' application on Windows 2000 produces a
              Dr.Watson window.
            - Event Interceptor aborts after receiving trap with
              unresolvable IP address.
            - If buffer file size limitation is enabled, the agent may
              discard low-severity messages even if there is still
              space in the buffer file.
            - The execution of monitors or applications might try to
              execute a directory.

    Defect Description:
            PHSS_25471:
            - SR: B555010899
              opcdista requests distribution data from a wrong manager
              if there is a secondary manager with the same short
              hostname than the appropriate primary manager because it
              searches the whole list in for each name it tries to
              match first the long then the short name. Instead it
              should try the long names for all systems first and only
              then try to match using the short names.
            - SR: B555011990
              read procedure missed first digit of the time stamp
              of the previous ECS messages
            - SR: 8606179902
              During (de)installation the set-up replaces/removes
              some DLLs which can be accessed via API calls and
              therefore be locked outside of VPO agent and so they
              can't be replaced. This may happen with SPIs
              (e.g. VP-IS).
              In order to avoid this, it is necessary to stop all
              services and processes which use the DLLs.
              Now the set-up process stops and then restarts all
              affected services.
            - SR: 8606205415
              Using a drive letter with trailing blanks causes
              problems with NT API calls, and problems also
              occur when generating paths based on this drive letter.
              To avoid this opcsetup cuts the trailing blanks during
              reading the values from opcsetup.inf.
            - SR: 8606208283
              When the user 'HP ITO Account' (or any other
              user set that the agent runs as) does not have the
              privilege "Increase Quotas" and also the group does not
              have, the agent can't perform a full switch user with
              password check. The privilege is now assigned to the
              agent user during agent installation time.
            - SR: 8606212295
              Removal and copying of files is not possible while
              they are in use under Windows NT/Windows 2000.
              To ensure the correct remove and copy operation,
              all known agent processes and other agent
              programs which are likely to hang, or take longer will be
              stopped before files are copied or removed.
              If the copy or remove still fails, there is a list
              of processes running on the system in the inst.log.
              It might be that one of these processes caused the
              problem. This list is for troubleshooting purposes.
            - SR: 8606213476
              While the agent receives several RPC calls, like "Start
              Distribution", "Execute Action" or "Set Primary Manager"
              in parallel, it may happen that the call results in a
              conflict within the control agent, which causes the
              control agent to bring a Dr. Watson window.
              This conflict can also occur on UNIX but the control
              agent doesn't die, rather the RPC request may fail.
              With this version the RPC calls which could cause
              conflicts are serialised.
            - SR: B555009481
              The process monitor itoprocs.exe/opcntprocs.exe does not
              report any value for processes with names longer than 15
              characters with the first call.
              This problem is fixed in the new process monitor,
              which uses different API layers.
              This should avoid masses of PerfLib messages seen
              when the process monitor is running.
              On some systems it has shown that the start of the
              process monitor might cause System Event Log Messages
              with the following content:
              Event Type: Error
              Event Source: DCOM
              Event Category: None
              Event ID: 10002
              Date: 2/22/2001
              Time: 2:11:52 PM
              User: <ComputerName>\HP ITO account
              Computer: <ComputerName>
              Description: Access denied attempting to launch a DCOM
              Server. The server is: {0C0A3666-30C9-11D0-8F20-
              00805F2CD064} The user is HP ITO account
              This event is generated by the Machine Debug Manager DCOM
              object which is coming with Microsoft IIS 4.0 or 5.0
              to avoid this messages please see the following Microsoft
              article:
              Q290398
              http://support.microsoft.com/support/kb/articles/Q290/3/9
              8.ASP
            - SR: B555010038
              When SPIs change the environment variable PATH in the
              way that by adding (for example) \usr\OV\bin\OpC\test or
              similar this path is changed/removed during the
              (de)installation of the agent.
              Now the set-up program searches for the complete path
              correctly ended so that it doesn't overwrite or remove
              the wrong paths.
            - SR: B555010879
              When freeing the allocated memory, a wrong frunction was
              used.
            - SR: B555010948
              The grammar was changed to allow nested alternatives and
              process it correctly.
            - SR: B555011436
              The reoccurring "PerfLib" messages is due to the agent
              always reading all performance data of the machine.
              With this patch the monitor agent and also
              itodiag.exe/ovntdiag.exe are changed to use a different
              API layer of Microsoft APIs.
              Querying of performance data is dedicated
              to the required object and counter.
              itodiag.exe/ovntdiag.exe is made independent from other
              libraries delivered with the agent.
              PLEASE NOTE:
              There will still be other "PerfLib" and also other
              messages regarding to the performance counters in the
              application Event Log, but the number of these messages
              is no higher than if you start perfmon.
              IMPORTANT: These messages are generated after each
              start of an application which reads performance data.
              This means each time itodiag.exe/ovntdiag.exe or the
              agent is started you will get these messages.
              Event message Event ID: 3101 might also occur on systems
              running Windows 2000 with Service Pack 1 or below.
              Please see the following Microsoft article and web page
              for detailed information:
              Q257760
              (http://support.microsoft.com/support/kb/articles/Q257/7/
              60.ASP)
              With Windows 2000 it has been seen that the LogicalDisk
              Performance Counter doesn't show: C:, D: and so on but
              instead HarddriveVolume1, HarddriveVolume2.
              The result of this will be that the template/policies
              which are monitoring the LogicalDisk object might not
              work any longer. There are no additional information, why
              this name change has been done.
            - SR: B555011497
              The trap interceptor may abort during a reboot of a
              Windows NT/Windows 2000 node with the message "can't
              open SNMP session". The reason is that the SNMP service
              just takes to long to start.
              Now the agent waits at maximum 30 seconds for the SNMP
              service to start till this error message is generated.
            - SR: B555011540
              The agent installation of VPO/VPW only removes agent
              components which currently reside in the target
              installation directory. This patch the installation
              checks whether there are old agents entered in the
              NT/Win2k Registry and removes them.

            for SR's not listed in this section please see
            the list of symptoms

            PHSS_24050:
            - SR: 8606171814
              A new command line option "/nonwdrives" is added for
              itodiag.exe. When sepcifying this option for itodiag.exe
              it doesn't collect information about name, file system
              and total and free disk space of any mapped network
              drives.
            - SR: B555009756
              The handling of special characters like "<" and ">" is
              changed when a "\<" is found in the text for an automatic
              action the behavior depends on the next ">" when this
              character is masked with "\" as well everything is taken
              as normal text, otherwise a variable is searched.
            - SR: B555010449
              The implementation of the deinstallation assumed that
              these keys are always used by other applications as well.
              Therefore they were not removed. Now it is checked
              whether there are other keys/values below this
              registration keys and if not they are removed.

            for SR's not listed in this section please see
            the list of symptoms

            PHSS_22883:
            - The ITO agent can now run as non 'HP ITO account' user.
              This also includes the 'SYSTEM' account.

              Installation instruction:

              Use the manual installation. Before calling the
              'opc_inst.bat' script, an additional entry can be added to
              the 'opcsetup.inf' file to specify the run user for the
              agent:

                [Agent User]
                SYSTEM

              Instead of 'SYSTEM', any other name could be specified. In
              this case the user account is created.
              If 'SYSTEM' is given, no user account is created (no
              'opc_op' either).

              NOTE: User names may not contain space characters.

              If a user name is specified in 'opcsetup.inf', the agent
              will be installed using this account name, no matter if
              there was already an agent installed using another
              account.

              If a different user is specified in 'opcsetup.inf', the
              account created by the existing agent is not removed but
              left on the system. It has to be removed manually.

              If no user name is specified in 'opcsetup.inf', the
              installation will check if there is already an agent
              installed. If it finds one, the same user will be used.

              If a user is specified or found to be used by an old
              agent, and the password specified was not correct for this
              account, the user is removed and re-created. It has the
              same name afterwards but a different internal user ID.

              Applications:
              -------------

              - All applications configured to run as 'opc_op' or
                'HP ITO account' have to be changed to specify a user
                that exists on the system.
              - All monitoring executables will be run as the specified
                account. This might restrict some of the access rights
                to monitored applications.
              - The 'SYSTEM' account does not have any network access
                capabilities.

              Remote installation:
              --------------------

              - On Domain Controllers there is the Installation Server
                service that executes the installation on remote systems
                in this domain. If this service is modified to run as
                'SYSTEM', the remote installation is not possible at all
                (the 'SYSTEM' account does not have any access rights
                for remote systems).
              - If remote execution is wanted, the Installation Server
                service can be configured to run as a domain user that
                has Domain Admin user rights.

            PHSS_22008:
            check the list of the symptoms

    SR:
            R555011075 R555003313 B555011990 B555011979 B555011594
            B555011540 B555011510 B555011497 B555011436 B555011422
            B555011256 B555011108 B555010980 B555010948 B555010899
            B555010879 B555010819 B555010620 B555010563 B555010449
            B555010324 B555010186 B555010038 B555010012 B555009756
            B555009745 B555009740 B555009712 B555009553 B555009481
            B555009412 B555009388 B555009360 B555009201 B555009193
            B555009153 B555009120 B555009099 B555008912 B555008754
            B555008729 B555008663 B555008526 B555008314 B555008309
            B555008220 B555008180 B555007966 B555007883 B555007847
            B555007840 B555007752 B555007619 B555007602 B555007549
            B555007478 B555007056 B555005125 8606214799 8606213476
            8606212295 8606208283 8606206616 8606205415 8606188773
            8606183491 8606181988 8606180891 8606179902 8606171814
            8606161695 8606140211

    Patch Files:
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/opc_pkg.Z
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/unzip.exe
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/unzip.txt
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/opc_inst.bat
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/opc_pre.bat
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/opcsetup.inf
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/monitor/itoprocs.exe.Z
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/monitor/sms_chk.bat.Z
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/monitor/mf_service.bat.Z
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/cmds/mfluse.exe.Z
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/cmds/itomserv.exe.Z
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/cmds/itoreg.cfg.Z
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/cmds/opcdf.bat.Z
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/cmds/opcps.bat.Z
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/cmds/itodiag.exe.Z
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/cmds/pdh.dll.Z
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/cmds/itokill.exe.Z
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/cmds/itoreg.exe.Z
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/cmds/itosdown.exe.Z
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/cmds/itouser.exe.Z
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/cmds/opcprfls.exe.Z
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/cmds/mf_app.bat.Z
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    AgentPlatform

    what(1) Output:
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/opc_pkg.Z:
                    None
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/unzip.exe:
                    None
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/unzip.txt:
                    None
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/opc_inst.bat:
                    None
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/opc_pre.bat:
                    None
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/opcsetup.inf:
                    None
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/monitor/itoprocs.exe.Z:
                    None
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/monitor/sms_chk.bat.Z:
                    None
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/monitor/mf_service.bat.Z:
                    None
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/cmds/mfluse.exe.Z:
                    None
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/cmds/itomserv.exe.Z:
                    None
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/cmds/itoreg.cfg.Z:
                    None
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/cmds/opcdf.bat.Z:
                    None
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/cmds/opcps.bat.Z:
                    None
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/cmds/itodiag.exe.Z:
                    None
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/cmds/pdh.dll.Z:
                    None
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/cmds/itokill.exe.Z:
                    None
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/cmds/itoreg.exe.Z:
                    None
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/cmds/itosdown.exe.Z:
                    None
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/cmds/itouser.exe.Z:
                    None
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/cmds/opcprfls.exe.Z:
                    None
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    A.06.09/RPC_DCE_TCP/cmds/mf_app.bat.Z:
                    None
            /var/opt/OV/share/databases/OpC/mgd_node/vendor/ms/intel/nt/
                    AgentPlatform:
                    None

    cksum(1) Output:
            2112376157 6278003 /var/opt/OV/share/databases/OpC/mgd_node/
                    vendor/ms/intel/nt/A.06.09/RPC_DCE_TCP/opc_pkg.Z
            3162183940 113152 /var/opt/OV/share/databases/OpC/mgd_node/
                    vendor/ms/intel/nt/A.06.09/RPC_DCE_TCP/unzip.exe
            1939298735 508 /var/opt/OV/share/databases/OpC/mgd_node/
                    vendor/ms/intel/nt/A.06.09/RPC_DCE_TCP/unzip.txt
            4115030442 1664 /var/opt/OV/share/databases/OpC/mgd_node/
                    vendor/ms/intel/nt/A.06.09/RPC_DCE_TCP/opc_inst.bat
            2405569119 1715 /var/opt/OV/share/databases/OpC/mgd_node/
                    vendor/ms/intel/nt/A.06.09/RPC_DCE_TCP/opc_pre.bat
            1709918629 133 /var/opt/OV/share/databases/OpC/mgd_node/
                    vendor/ms/intel/nt/A.06.09/RPC_DCE_TCP/opcsetup.inf
            2452231119 5966 /var/opt/OV/share/databases/OpC/mgd_node/
                    vendor/ms/intel/nt/A.06.09/RPC_DCE_TCP/monitor/
                    itoprocs.exe.Z
            345227238 132 /var/opt/OV/share/databases/OpC/mgd_node/
                    vendor/ms/intel/nt/A.06.09/RPC_DCE_TCP/monitor/
                    sms_chk.bat.Z
            3876037765 129 /var/opt/OV/share/databases/OpC/mgd_node/
                    vendor/ms/intel/nt/A.06.09/RPC_DCE_TCP/monitor/
                    mf_service.bat.Z
            2768355422 3926 /var/opt/OV/share/databases/OpC/mgd_node/
                    vendor/ms/intel/nt/A.06.09/RPC_DCE_TCP/cmds/
                    mfluse.exe.Z
            2088494086 49779 /var/opt/OV/share/databases/OpC/mgd_node/
                    vendor/ms/intel/nt/A.06.09/RPC_DCE_TCP/cmds/
                    itomserv.exe.Z
            1586237090 188 /var/opt/OV/share/databases/OpC/mgd_node/
                    vendor/ms/intel/nt/A.06.09/RPC_DCE_TCP/cmds/
                    itoreg.cfg.Z
            2003580432 38 /var/opt/OV/share/databases/OpC/mgd_node/
                    vendor/ms/intel/nt/A.06.09/RPC_DCE_TCP/cmds/
                    opcdf.bat.Z
            849569434 41 /var/opt/OV/share/databases/OpC/mgd_node/
                    vendor/ms/intel/nt/A.06.09/RPC_DCE_TCP/cmds/
                    opcps.bat.Z
            606657056 22497 /var/opt/OV/share/databases/OpC/mgd_node/
                    vendor/ms/intel/nt/A.06.09/RPC_DCE_TCP/cmds/
                    itodiag.exe.Z
            2576066882 103311 /var/opt/OV/share/databases/OpC/mgd_node/
                    vendor/ms/intel/nt/A.06.09/RPC_DCE_TCP/cmds/
                    pdh.dll.Z
            622302383 6864 /var/opt/OV/share/databases/OpC/mgd_node/
                    vendor/ms/intel/nt/A.06.09/RPC_DCE_TCP/cmds/
                    itokill.exe.Z
            3379227416 13779 /var/opt/OV/share/databases/OpC/mgd_node/
                    vendor/ms/intel/nt/A.06.09/RPC_DCE_TCP/cmds/
                    itoreg.exe.Z
            3585411024 46678 /var/opt/OV/share/databases/OpC/mgd_node/
                    vendor/ms/intel/nt/A.06.09/RPC_DCE_TCP/cmds/
                    itosdown.exe.Z
            1460494396 51633 /var/opt/OV/share/databases/OpC/mgd_node/
                    vendor/ms/intel/nt/A.06.09/RPC_DCE_TCP/cmds/
                    itouser.exe.Z
            1221751499 10113 /var/opt/OV/share/databases/OpC/mgd_node/
                    vendor/ms/intel/nt/A.06.09/RPC_DCE_TCP/cmds/
                    opcprfls.exe.Z
            1588307382 751 /var/opt/OV/share/databases/OpC/mgd_node/
                    vendor/ms/intel/nt/A.06.09/RPC_DCE_TCP/cmds/
                    mf_app.bat.Z
            3689235447 6469 /var/opt/OV/share/databases/OpC/mgd_node/
                    vendor/ms/intel/nt/AgentPlatform

    Patch Conflicts: None

    Patch Dependencies: None

    Hardware Dependencies: None

    Other Dependencies: None

    Supersedes:
            PHSS_22008 PHSS_22883 PHSS_24050

    Equivalent Patches:
            PHSS_25472:
            s700: 11.00
            s800: 11.00

    Patch Package Size: 6670 KBytes

    Installation Instructions:
            Please review all instructions and the Hewlett-Packard
            SupportLine User Guide or your Hewlett-Packard support terms
            and conditions for precautions, scope of license,
            restrictions, and, limitation of liability and warranties,
            before installing this patch.
            ------------------------------------------------------------
            1. Back up your system before installing a patch.

            2. Login as root.

            3. Copy the patch to the /tmp directory.

            4. Move to the /tmp directory and unshar the patch:

                    cd /tmp
                    sh PHSS_25471

            5a. For a standalone system, run swinstall to install the
                patch:

                    swinstall -x autoreboot=true -x match_target=true \
                            -s /tmp/PHSS_25471.depot

            By default swinstall will archive the original software in
            /var/adm/sw/patch/PHSS_25471. If you do not wish to retain a
            copy of the original software, you can create an empty file
            named /var/adm/sw/patch/PATCH_NOSAVE.

            WARNING: If this file exists when a patch is installed, the
                     patch cannot be deinstalled. Please be careful
                     when using this feature.

            It is recommended that you move the PHSS_25471.text file to
            /var/adm/sw/patch for future reference.

            To put this patch on a magnetic tape and install from the
            tape drive, use the command:

                    dd if=/tmp/PHSS_25471.depot of=/dev/rmt/0m bs=2k

    Special Installation Instructions:
            BEFORE LOADING THIS PATCH...

                o It provides bug fixes and enhancements for the
                  VPO A.06.00 Management Server system.

                o DO NOT use this patch with older releases of ITO,
                  for example versions A.05.00, A.05.11 or A.05.30
            (A) Patch Installation Instructions
                -------------------------------

            (A1) Install the patch, following the standard
                  installation instructions.

                  For backing up the system before installing
                  a patch, you may use opc_backup(1m)

            NOTE: MAKE SURE THAT NO AGENT OF THE PLATFORM
                  ADDRESSED BY THIS PATCH IS DISTRIBUTED
                  (either from the VPO Administrator's GUI
                  or from command line using inst.sh) WHILE
                  RUNNING SWINSTALL.

                  Don't be afraid of the '-x autoreboot=true'
                  option above. There won't be a reboot due
                  to this VPO patch.
                  You can skip this option if you like.

            NOTE: This patch must be installed on the VPO Management
                  Server system, NOT on an VPO Managed Node directly.
                  Changes will take effect on managed nodes by means of
                  VPO Software Distribution (using 'Force Update' if
                  there is already an agent installed on the managed
                  node). See chapter 2 of the VPO Administrator's
                  Reference manual for more information.

            - The ITO agent can now run as non 'HP ITO account' user.
              This also includes the 'SYSTEM' account.

              Installation instruction:

              Use the manual installation. Before calling the
              'opc_inst.bat' script, an additional entry can be added to
              the 'opcsetup.inf' file to specify the run user for the
              agent:

                [Agent User]
                SYSTEM

              Instead of 'SYSTEM', any other name could be specified. In
              this case the user account is created.
              If 'SYSTEM' is given, no user account is created (no
              'opc_op' either).

              NOTE: User names may not contain space characters.

              If a user name is specified in 'opcsetup.inf', the agent
              will be installed using this account name, no matter if
              there was already an agent installed using another
              account.

              If a different user is specified in 'opcsetup.inf', the
              account created by the existing agent is not removed but
              left on the system. It has to be removed manually.

              If no user name is specified in 'opcsetup.inf', the
              installation will check if there is already an agent
              installed. If it finds one, the same user will be used.

              If a user is specified or found to be used by an old
              agent, and the password specified was not correct for this
              account, the user is removed and re-created. It has the
              same name afterwards but a different internal user ID.

              Applications:
              -------------

              - All applications configured to run as 'opc_op' or
                'HP ITO account' have to be changed to specify a user
                that exists on the system.
              - All monitoring executables will be run as the specified
                account. This might restrict some of the access rights
                to monitored applications.
              - The 'SYSTEM' account does not have any network access
                capabilities.

              Remote installation:
              --------------------

              - On Domain Controllers there is the Installation Server
                service that executes the installation on remote systems
                in this domain. If this service is modified to run as
                'SYSTEM', the remote installation is not possible at all
                (the 'SYSTEM' account does not have any access rights
                for remote systems).
              - If remote execution is wanted, the Installation Server
                service can be configured to run as a domain user that
                has Domain Admin user rights.

            (B) Patch Deinstallation Instructions
                ---------------------------------

            (B1) To deinstall the patch PHSS_25471 run swremove:

                  NOTE: MAKE SURE THAT NO AGENT OF THE PLATFORM
                        ADDRESSED BY THIS PATCH IS DISTRIBUTED (either
                        from the ITO Administrator's GUI or from
                        command line using inst.sh) WHILE RUNNING
                        SWREMOVE.

                  # swremove PHSS_25471
    -----End of Document ID: PHSS_25471------------------------------------------