OSEC

Neohapsis is currently accepting applications for employment. For more information, please visit our website www.neohapsis.com or email hr@neohapsis.com
 
From: IT Resource Center (support_feedbackus-support.external.hp.com)
Date: Sun Nov 11 2001 - 10:03:00 CST

  • Messages sorted by: [ date ] [ thread ] [ subject ] [ author ]

                            HP Support Information Digests

    ===============================================================================
    o IT Resource Center World Wide Web Service
       ---------------------------------------------------

       If you subscribed through the IT Resource Center and would
       like to be REMOVED from this mailing list, access the
       IT Resource Center on the World Wide Web at:

         http://www.itresourcecenter.hp.com/

       Login using your IT Resource Center User ID and Password.
       Then select Support Information Digests (located under
       Maintenance and Support). You may then unsubscribe from the
       appropriate digest.

       To download a patch referenced below, access the
       IT Resource Center on the World Wide Web at:

         http://www.itresourcecenter.hp.com/

       Login using your IT Resource Center User ID and Password.
       Then select Individual Patches (under Maintenance and Support)
       to access the patch. You may also download a patch via anonymous
       ftp(1) from ftp.itrc.hp.com.
    ===============================================================================


    Digest Name: weekly MPE/iX 6.0 patch digest
        Created: Sun Nov 11 3:05:40 PST 2001

    Table of Contents:

    Document ID Title
    --------------- -----------
    MPELXQ5A SA2216 from running out of XM copyfwd array elements during
    MPELXD0A Patch Description: HANG - Loop in xm_get_gufd_active_transac

    The documents are listed below.
    -------------------------------------------------------------------------------


    Document ID: MPELXQ5A
    Date Loaded: 20011109
          Title: SA2216 from running out of XM copyfwd array elements during

    SA2216 from running out of XM copyfwd array elements during
    BY: MEL ROBERTSON - CSY Patch Coordinator

    Patch Name: MPELXQ5A

    Path Name: /mpe-ix_patches/c.60.00/MPELXQ5A

    Patch Description: SA2216 from running out of XM copyfwd array elements during

    Last Updated: 11/09/01

    Date Entered: 04/17/01

    Patch Status: Patch is General Release

    SR Number:
         8606-180354

    Dependency SCO: None

    Patch Files:
         ORGFILE TARGFILE PATCH TYPE
         ------------------------------------------------------------------
         ILOLXQ5A.MPELXQ5A.PATCHIX
         L00LXQ5A.MPELXQ5A.PATCHIX
         GENLXQ5A.MPELXQ5A.PATCHIX
         REFLXQ5A.MPELXQ5A.PATCHIX
         MPELXQ5A.MPELXQ5A.PATCHIX
         AUTOPAT.HP31900A.PATCHXL
         SHOWPTCH.HP31900A.PATCHXL

    Patch Package Size: 2400 sectors

    General Release Text:
    Known Conflicts
    ===============
    Not applicable

    Patch-to-Patch Dependencies
    ===========================
    Although not a dependency, MPELXQ4 or later should be installed with e
    this patch to further reduce exposure to SA2216.

    External Symptoms, Cause, Fix Description
    =========================================
    The XM copy forward array used during the checkpoint process was built
    with #1000 elements. This is an insufficient number of array elements
    if there are many small transactions to copy forward, so the number
    of elements needs to be increased.

    Customer Environment Changes
    ============================
    Not applicable

    Hardware Dependencies
    =====================
    Not applicable

    Software Product/Application Dependencies
    =========================================
    Not applicable

    Product Version Information
    ===========================
    See filename information for specific version changes for each module.

    Dump Analysis
    =============
    The partial trace below shows we are adding copyfwd records to the
    copyfwd array at the time of failure.

    $142 ($94) nmdat > tr,d,i
           PC=a.0018004c system_abort
    NM* 0) SP=41644a20 RP=a.00499c7c xm_sf+$12c
    NM 1) SP=41644a20 RP=a.00606e70 xm_add_copyf_recs_to_buffer+$a0
    NM 2) SP=41644960 RP=a.006071ac xm_check_for_stalled_transactions+$208
    NM 3) SP=416448a0 RP=a.00605104 xm_wrap_log+$2bc
    NM 4) SP=416446a0 RP=a.006051a8 xm_check_log_bound+$50
    NM 5) SP=416445e0 RP=a.00607a94 xm_buildactrecord+$25c
    NM 6) SP=416445a0 RP=a.00499a54 xm_buildlogrecord+$204
    NM 7) SP=416443a0 RP=a.0049acf0 xm_w_unlock_and_copyai_var+$258
    NM 8) SP=416442e0 RP=a.005e31cc disc_sm_finish_write+$98
    NM 9) SP=41644260 RP=a.005b4c50 lm_finish_write+$1c
    NM a) SP=416440a0 RP=a.0048822c sm_pin_eof+$358
    NM b) SP=41644060 RP=a.005e3258 disc_sm_finish_write+$124
    ...

    Product Number/Name:
         HP31900 MPE/IX

    Product VUF: C.16.01

    OS Release VUF: C.60.00

    Fix Release Version: A

    Supersedes:
         ( 0)MPELXQ5 A
         ( 1) MPELXD0 A
         ( 2) MPELX46 A
         ( 3) MPEKX64 C
         ( 4) MPEKXH2 B
         ( 5) MPEKXD0 B

    Criticality:
         (1) The system could experience a System failure without the patch.

    Distribution Recommendation:
         For a FOS product and should be installed on all systems.

    Update Required: Yes

    Special Instructions:
         NO SPECIAL INSTRUCTIONS PROVIDED FOR THIS PATCH

    Installation Instructions:
         Before installing this patch, please review all instructions and the
         Hewlett-Packard SupportLine User Guide or Your Hewlett-Packard Support
         Terms and Conditions for precautions, scope of license, restrictions,
         and limitation of liability and warranties.

         There is a document which gives a detailed descripton of all tasks
         required prior to installing your patch. Request this document from
         HPSL using e-mail (command: send mpeguide) or download it from the web

         Unless there are special instructions, logon as MANAGER.SYS and run
         UNPACKP to unpackage and restore all files before installing your patch.

         Note! Please back up your system before you patch.
    -----End of Document ID: MPELXQ5A--------------------------------------------


    Document ID: MPELXD0A
    Date Loaded: 20011109
          Title: Patch Description: HANG - Loop in xm_get_gufd_active_transac

    Patch Description: HANG - Loop in xm_get_gufd_active_transac
    BY: MEL ROBERTSON - CSY Patch Coordinator

    Patch Name: MPELXD0A

    Path Name: /mpe-ix_patches/c.60.00/MPELXD0A

    Patch Description: HANG - Loop in xm_get_gufd_active_transactions

    Last Updated: 11/09/01

    Date Entered: 10/12/00

    Patch Status: Patch is General Superseded

    SR Number:
         8606-145242

    Dependency SCO: None

    Patch Files:
         ORGFILE TARGFILE PATCH TYPE
         ------------------------------------------------------------------
         ILOLXD0A.MPELXD0A.PATCHIX
         L00LXD0A.MPELXD0A.PATCHIX
         GENLXD0A.MPELXD0A.PATCHIX
         REFLXD0A.MPELXD0A.PATCHIX
         MPELXD0A.MPELXD0A.PATCHIX
         AUTOPAT.HP31900A.PATCHXL
         SHOWPTCH.HP31900A.PATCHXL

    Patch Package Size: 2336 sectors

    General Release Text:

    Known Conflicts
    ===============
    Not applicable

    Patch-to-Patch Dependencies
    ===========================
    Not applicable

    External Symptoms, Cause, Fix Description
    =========================================

    Hang on a heavily loaded system just before the sync point
    of an online store.

    Customer Environment Changes
    ============================
    Not applicable

    Hardware Dependencies
    =====================
    Not applicable

    Software Product/Application Dependencies
    =========================================
    Not applicable

    Product Version Information
    ===========================
    See filename information for specific version changes for each module.

    Dump Analysis
    =============

    The system will be found to be looping in procedure
    xm_get_gufd_active_transactions

    Product Number/Name:
         HP31900 MPE/IX

    Product VUF: C.16.01

    OS Release VUF: C.60.00

    Fix Release Version: A

    Supersedes:
         ( 0)MPELXD0 A
         ( 1) MPELX46 A
         ( 2) MPEKX64 C
         ( 3) MPEKXH2 B
         ( 4) MPEKXD0 B

    Criticality:
         (2) The system could experience a Deadlock or Hang without the patch.

    Distribution Recommendation:
         For a FOS product and should be installed on all systems.

    Update Required: Yes

    Special Instructions:
         NO SPECIAL INSTRUCTIONS PROVIDED FOR THIS PATCH

    Installation Instructions:
         Before installing this patch, please review all instructions and the
         Hewlett-Packard SupportLine User Guide or Your Hewlett-Packard Support
         Terms and Conditions for precautions, scope of license, restrictions,
         and limitation of liability and warranties.

         There is a document which gives a detailed descripton of all tasks
         required prior to installing your patch. Request this document from
         HPSL using e-mail (command: send mpeguide) or download it from the web

         Unless there are special instructions, logon as MANAGER.SYS and run
         UNPACKP to unpackage and restore all files before installing your patch.

         Note! Please back up your system before you patch.
    -----End of Document ID: MPELXD0A--------------------------------------------