Try the Internet Fraud Complaint Center at https://www.ifccfbi.gov/bcms/logon.asp. I have heard of companies being referred here by their local FBI office.

Art

--
Art Green                 V: +1-608-937-5226
Sr. Security Analyst
Lands' End, Inc.
1 Lands' End Way
Dodgeville, WI 53595
Visit us on the web: http://www.landsend.com
--
-----Original Message-----
From: Ray Pompon [mailto:raypomponattbi.com]
Sent: Wednesday, July 10, 2002 11:44 AM
To: Jonathan A. Zdziarski
Cc: incidentssecurityfocus.com
Subject: RE: Stolen Card Purchases
I agree.  Mary is a good resource, I've met her and she's pretty sharp.
There have been times where I've had to "shop" a case around to the various
agencies to get attention.  Good bets are the FBI, Secret Service, the
locals,  or even right to the source: The US Attorney's office.   If you've
got damages and decent evidence, then you usually can get a case going.
At 06:43 PM 7/9/02 -0700, Greg Reber wrote:
>Jonathon - try Mary Kimura, Infragard coordinator for the San Francisco FBI
>office.
>
>-greg
>
>The information in this email is likely confidential and may be legally
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>
>-----Original Message-----
>From: Jonathan A. Zdziarski [mailto:jonathannetworkdweebs.com]
>Sent: Tuesday, July 09, 2002 5:24 PM
>To: incidentssecurityfocus.com
>Subject: Stolen Card Purchases
>
>We've seen a significant increase in the number of stolen credit card
>purchase [attempts] made on our website recently, and I'm wondering if
>anyone has had very good experience in convincing any legal arm to take
>action.  We have sent three related incidents to the Secret Service, who
>will not touch it unless there's at least $50,000 involved.
>Unfortunately, most local law enforcement agencies are impotent at such
>issues.  We traced the first attempt back through an open proxy where
>the administrator even sent us enough information to track him back to a
>residential DSL line, but nobody's willing to put in even a little work
>to go and subpoena the data and make an arrest.
>
>We're getting pretty sick of having to feel "paranoid" when customers
>purchase our products, so I'm hoping some of you may have had more luck
>than I have thus far in dealing with such issues.  Any creative comments
>would be appreciated.
>
>Jonathan A. Zdziarski
>President
>Network Dweebs Corporation
>http://www.networkdweebs.com
>
>
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