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AW: [ISSForum] Re-installing the SiteProtector Server
From: Mohr James (james.mohr
elaxy.com)
Date: Tue Nov 18 2003 - 06:11:31 CST
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Hi Avi!
Thanks for all of the tips. I probably would have missed a couple. I still have one question. You said:
*reattached the sensor from the old Site protector by "unregistered
software" before killing the old machine.
So, in the Site Protector console, I go into each group and select the sensor tab. When I right-click an asset (one of our machines), there is a menu entry "Unregister Software". Is that correct? What exactly is this process ("Unregister Software") doing. I looked through some of the doc and the knowledge base, but I couldn't find any details.
Also, do I need to stop the sensor first before I unregister it? The way I understand it, if I stop the sensor, then it stops collecting data (logical). I am hoping that it works like other tools and simply queues the data if it cannot connect to the server.
The KeyAdministrator in the "iss.access" file is different on several different machines:
[\Roles\KeyAdministrator\nts-app-21.datacenter.de\];
[\Roles\KeyAdministrator\nts-app-21\];
[\Roles\KeyAdministrator\nts-app-21_administrator\];
On one machine we have all of the following three entries:
[\Roles\KeyAdministrator\10.2.28.54_administrator\];
[\Roles\KeyAdministrator\nts-app-21_administrator\];
[\Roles\KeyAdministrator\nts-app-21\];
Unless the entry is "nts-app-21" (not "nts-app-21_administrator") we get the following errors in /var/adm/messages:
Access Denied: User nts-app-21 is not in the role KeyAdministrator.
My understanding is that the form is MACHINE_ADMINUSER, so nts-app-21_administrator should be correct. However, what **seems** to be happening is that the app server is just sending the hostname without an user, so the sensor machines does not allow acces if the KeyAdministrator is set to "nts-app-21_administrator". However, if KeyAdministrator is set to just "nts-app-21", then it works.
I would love to clear this problem before the re-installation.
Thanks in advance!
Regards,
Jim Mohr
-----Ursprüngliche Nachricht-----
Von: Avi G [mailto:avi_g
hotmail.com]
Gesendet: Montag, 17. November 2003 17:45
An: Mohr James
Cc: ISSForum
iss.net
Betreff:
Hi Jim Mohr,
I hade the same problem before,
reinstalling SP on new machine with the same name with new database its ok
but:
you will have to install new application server as wall (you cent use your
old one).
*don't forget to export your policies before killing the old SP (even you
can find them on the sensor as "current.policy)
*same for the response files.
*reattached the sensor from the old Site protector by "unregistered
software" before killing the old machine.
*the keys will be different so you will need to export them to your sensors
manually.
*you will need to modify "iss.access " under "ISS\issDaemon" folder for the
new administration accounts.
the fast way is to reinstall the sensors.
don't try to restore the old database it will not work -
when you installing site protector (application server) its create user
named "IssApp", the password for this user created randomly and cannot be
modified.
so the password for this account in the old database is different from the
new one (ISS answer).
don't forget large disk space for Site Protector Database
Best Regards
-----Original Message-----
From: issforum-admin
iss.net [mailto:issforum-admin
iss.net] On Behalf Of
Mohr James
Sent: Monday, November 17, 2003 10:45 AM
To: ISSForum
iss.net
Subject: AW: [ISSForum] Re-installing the SiteProtector Server
i Robert!
Thank you very much for your reply. I really appreaciate it.
The current state is that the DB is full and we can no longer work. I cannot
even purge 10 minutes worth od data! Therefore, our plan it to do a fresh
install on a completely new machine. Since the server is no longer useable,
I do not see any problem with simply stopping it in it's current state and
re-installing from scratch on a different machine (using the same name). In
that case, it would seem like the only thing missing would be the sensor
configuration and the keys. However, I am so this that a "newbie" knows more
than I do. Therefore, I would really, really appreaciate some more details
about what things to do and look out for when re-installing. Thanks!
Best Regards,
Jim Mohr
-----Ursprüngliche Nachricht-----
Von: Robert Nieuwhof [mailto:RNieuwhof
nos.com]
Gesendet: Freitag, 14. November 2003 19:05
An: Mohr James
Betreff: RE: [ISSForum] Re-installing the SiteProtector Server
This is a VERY bad plan. You will be in a bad situation if this is your
plan. Registry entries must be completely hacked, on the SP Server and all
of the sensors, Keys will be all messed up too. Better off creating a
backup, or ghost of the server, downing it, and then doing a fresh install.
-----Original Message-----
From: Mohr James [mailto:james.mohr
elaxy.com]
Sent: Thursday, November 13, 2003 11:36 PM
To: ISSForum
iss.net
Subject: [ISSForum] Re-installing the SiteProtector Server
Hi All!
We are going to start from scratch with the Site Protector server by first
re-installing everything. The problem is that we cannot simply stop the
other server then re-install it. So we are planning to install it on a
completely new machine. Then afterwards, shut down the old server, then
rename the new server. The question is what will happen with the ISS
datenbank when we rename it???
The there is the issue of the keys. There is a KB article "How can I
preserve my encryption keys when reinstalling SiteProtector?" which
describes this issue, but it refers to Site Protector version 1. Is this
still valid?
Does anyone have some valid procedures or even tips about re-installing.
Is there anything in the documentation that describes the process of
re-installing a server. I have looked through the KB, but only found a few
references. I would really appreciate a shove in the right direction (or
even some "hand holding").
Best regards and thanks to everyone for their help so far!
Jim Mohr
ELAXY Brokerage & Trading GmbH & Co KG _________________________________
James Mohr Systembetrieb Am Hofbräuhaus 1 96450 Coburg
Germany
Fon +49 (0) 95 61.55 43.0
Fax +49 (0) 95 61.55 43.302
E-Mail: james.mohr
elaxy.com
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