e.diotgmx.net
Date: Thu Apr 29 2004 - 01:35:35 CDT

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Hi,

I checked the license - no problem. I re-installed the siteprotector again -
entering the information needed for getting updates - still no success! I
don't know what to do next. At the moment we have installed XPU 20.7
(Network Sensor 7.0 on solaris 8) and Siteprotector 2.0 SP3... :-o

Hope to hear from you again. :-)
Regards, Elliot

>
> Elliot,
>
> Check the maintenance date on your license key. You
> can find this under View -> Display License Key.
>
> If your maintenance is up, you wont be able to apply
> the XPU. And just so you are aware, the file needs to
> retain the .xpu extension.
>
> Also, you didnt say if your sensors were 6.5 or 7.0,
> but XPU's for 6.5 were ended on 12/31/03
>
> Hope this helps
>
> - Random Help
>
>
> --- e.diotgmx.net wrote:
> > Dear all
> >
> > We are using WGM 6.7SP1 (still) on W2k and wanted to
> > install the most recent X-Press update. As we just
> > installed WGM there has been no X-Press Updates run
> > yet. The problem is that WGM seems not to recognize
> > the
> > *.xpu in the specified directory. I already
> > doublechecked that the naming is correct (not
> > *.xpu.zip or anything else). Is there a hack to make
> > it work as expected?
> >
> > Cheers, Elliot
> >
> > --

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