From: Eckert, James (James.Eckertsodexhousa.com)
Date: Fri Jul 15 2005 - 08:25:25 CDT

• Messages sorted by: [ date ] [ thread ] [ subject ] [ author ]

Good morning,

If,,,,
your siteprotector console show the sensor as offline, or not responding

then,,,,,,
>From your siteprotector console open a dos prompt and see if your control and data ports are open

telnet server_tcpip_address 902
telnet server_tcpip_address 2998

if you get connection refused then your sensor has the problem, maybe a firewall between the console and the sensor?

Else,,,,
You might need to copy your keys from the console to the sensor, stop/start issdeamon - this usually happens when you change event collectors or re-install an event collector

Regards,
James
 
This electronic message transmission contains information from Sodexho, Inc., which may be confidential. If you are not the intended recipient, be aware that any disclosure, copying, distribution, or use of the contents of this information is prohibited. If you have received this electronic transmission in error, please let us know by reply email, and then delete it from your system.

-----Original Message-----
From: issforum-bouncesiss.net [mailto:issforum-bouncesiss.net] On Behalf Of German A Suarez Nahon
Sent: Thursday, July 14, 2005 10:02 AM
To: ISSForumiss.net
Subject: [ISSForum] ServerSensor

Hi all...

I have problems to update a policy in our Sever Sensor. The message error
is: "Apply policy file to SvrSens_xxxxxxxxxx.y.z.w(#120) failed. The
error message is:ERROR: CommNotify - the wait for an event timed out.
[ID=0xc742000e]"

Thanks for your help....

Saludos....
Germán Alberto Suárez Nahón
Banco Mercantil, CA - Banco Universal
Seguridad de la Información
Phone: 58 212 5030270 / 0265 (Fax)
Mobile: 58 412 5928666
http://www.bancomercantil.com
mailto:german_suarezbancomercantil.com
_______________________________________________
ISSForum mailing list
ISSForumiss.net

TO UNSUBSCRIBE OR CHANGE YOUR SUBSCRIPTION, go to https://atla-mm1.iss.net/mailman/listinfo/issforum

To contact the ISSForum Moderator, send email to mod-issforumiss.net

The ISSForum mailing list is hosted and managed by Internet Security Systems, 6303 Barfield Road, Atlanta, Georgia, USA 30328.

_______________________________________________
ISSForum mailing list
ISSForumiss.net

TO UNSUBSCRIBE OR CHANGE YOUR SUBSCRIPTION, go to https://atla-mm1.iss.net/mailman/listinfo/issforum

To contact the ISSForum Moderator, send email to mod-issforumiss.net

The ISSForum mailing list is hosted and managed by Internet Security Systems, 6303 Barfield Road, Atlanta, Georgia, USA 30328.

• Messages sorted by: [ date ] [ thread ] [ subject ] [ author ]