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Re: [ISSForum] Unable to login to Cosole after reinstall

From: Ballerini, Jean Paul (ISS EMEA) (JPBalleriniiss.net)
Date: Fri Jul 15 2005 - 11:07:19 CDT

Keith,

Your console is likely to be "too new". I'd suggest you reinstall the
console from the Deployment Manager and go through the updates.

Jean Paul

-----Original Message-----
From: issforum-bouncesatla-mm1.iss.net On Behalf Of Turner, Keith
Sent: Saturday, July 09, 2005 4:24 PM
To: issforumatla-mm1.iss.net
Subject: [ISSForum] Unable to login to Cosole after reinstall

I recently install siteprotector with an SQL backend using the
recommended install option. After the installation, I updated the
product like I was supposed to.
 
We needed to do a reinstall of everything and now whenever I try and
login to the consol I am receiving the following error.
 
"The client version you are currently using is incompatible with the
server to which you are trying to establish a connection. Your client
version could be older or newer than the server. If it is older, please
click Yes when your client asks if you would like to upgrade.
Otherwise, install a client version equivalent to the version of your
server (if you do not know this information, contact your SiteProtector
Administrator)."
 
I am currently using 4.1 of the deployment application and I need help
on trying to figure out what is going on. I went out to your site and
downloaded the newest client but it still will not work.
 
Any help is greatly appreciated as I am about to pull my hair out if you
know what I mean.
 
Thanks,
 
K. Turner

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To contact the ISSForum Moderator, send email to mod-issforumiss.net

The ISSForum mailing list is hosted and managed by Internet Security Systems, 6303 Barfield Road, Atlanta, Georgia, USA 30328.