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From: ISP-Account ISP (isp_at_plansee.at)
Date: Wed Aug 07 2002 - 09:17:52 CDT

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    Hello,

    I have a server which was made secure by harden_suse and by using the pammodules.

    I have configured my server in that way that no one can logon as root. Everyone has to logon with his username and than he has to "su -" (users with group wheel).

    Additional after a user has entered a wrong password five times the account is locked.

    Now one of my users can't login and in the messages-log I get the message:

    Aug 7 14:16:10 webspider login[683]: Authentication failure
    Aug 7 14:16:14 webspider pam_tally[685]: user glsupport (502) tally 21, deny 5

    I believe that the user has entered five times the wrong PWD an now the user-account is locked but who can I unlock this account?

    Thanks and best regards
    Martin 

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