Re: Screening Outgoing Mail for Content

Brian Steele (steele_bspiceisle.com)
Mon, 10 Aug 1998 12:57:35 -0400

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This doesn't have much to do with firewalls, but...

>I was an observer of a months-long struggle involving an employee
>spending an average of 90 minutes a day on private phone calls.
>Even with the evidence of telephone logs it took 6 months to fire the
>person involved (who persisted in his/her ways after repeated warnings).

In our office, we've recently introduced a code system for placing calls,
where the employee has to enter a code before a call can be placed, and now
each call record is now linked to a particular employee and not a phone.
Abuse of the phone system decreased dramatically.

Regards,
Brian Steele

PS: Our e-mail system is highly centralised, and controlled completely by
IS. Any user found abusing our e-mail system will very shortly find out
that his e-mail account has been removed, and a letter of notification sent
to his H.O.D. Because of this tough stance, very rarely have we seen any
abuse of our system.

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