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Windows Update Error 0x800C0008 after updating the WU client

From: Joe Dance (dancejoeMOORE.SC.EDU)
Date: Sat Jan 24 2004 - 13:13:47 CST

I have recently installed five new desktop computers. On two of the five
systems, Windows Update is not working. When I access the WU website, and
click "Scan for updates", I get an error page:
========================
"Windows Update Error"

"Windows Update has encountered an error. this may be due to a discrepancy
in your computer's time setting."

"To check your date and time setting:
1. On the taskbar, double-click the time.
2. Verify that the date and time is correct."
================================

The date and time are correct - I even synchronized the time with one of the
atomic clocks. I tried rebooting, and disabling Automatic Updates, but to
no avail.

In both cases, this behavior started right AFTER the Windows Update client
was updated by the Windows Update website. I checked the file versions
before and after:

wuauclt.exe went from version "5.4.3630.1106 (xpsp1.020828-1920)"
to "5.4.3790.17 built by: lab04_n"
wuaueng.dll also went from version "5.4.3630.1106 (xpsp1.020828-1920)"
to "5.4.3790.17 built by: lab04_n"
wuauserv.dll remained at version "5.4.3630.1106 (xpsp1.020828-1920)"
wupdmgr.exe remained at version "5.4.2600.0 (XPClient.010817-1148)"

Both systems also display only two Automatic Updates policies in the policy
editor, as though they were running an earlier client, before Windows 2000
SP3 and Windows XP SP1.

I found no relevant information on the Windows Update troubleshooting page,
or in the knowledgebase.

Joe Dance
University of South Carolina

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