From: Olivier Chami (olivier.chamiFREE.FR)
Date: Wed Aug 11 2004 - 01:44:04 CDT

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Hi,

1- Installation of SP2, take a long time but OK.
2- The problem :
        -> SP2 add shortcut to IE and WMP on my Quick lauch bar.
        -> Trying to delete it : 'explorer.exe - Application Error'
        -> Trying with the old fashioned del of command prompt : OK.
        -> From the event viewer :
        'Application popup: explorer.exe - Application Error : The instruction
        at "0x01f9415b" referenced memory at "0x00000000". The memory could
        not be "written".'

        => In fact, each time I right click on desktop Icon, explorer.exe
        hang.

3- The solution :
        -> From sysinternal take 'Filemon'. Activate Filmon and try to do the
        job and see what's happen.
        [...]
        175 08:15:56 explorer.exe:492 QUERY INFORMATION C:\Program
        Files\DivX\Dr.DivX\EncodeDivXExt.dll SUCCESS Attributes: A
        176 08:15:56 explorer.exe:492 QUERY INFORMATION C:\Program
        Files\DivX\Dr.DivX\EncodeDivXExt.dll SUCCESS Length: 105472
        177 08:15:56 explorer.exe:492 CLOSE C:\Program
        Files\DivX\Dr.DivX\EncodeDivXExt.dll SUCCESS
        178 08:15:56 explorer.exe:492 QUERY INFORMATION C:\Program
        Files\DivX\Dr.DivX\EncodeDivXExt.dll SUCCESS Attributes: A
        179 08:15:56 explorer.exe:492 OPEN C:\Program
        Files\DivX\Dr.DivX\EncodeDivXExt.dll SUCCESS Options: Open Access:
        Execute
        180 08:15:56 explorer.exe:492 QUERY INFORMATION C:\Program
        Files\DivX\Dr.DivX\EncodeDivXExt.dll SUCCESS Length: 105472
        181 08:15:56 explorer.exe:492 CLOSE C:\Program
        Files\DivX\Dr.DivX\EncodeDivXExt.dll SUCCESS
        182 08:15:56 explorer.exe:492 QUERY INFORMATION C:\Program
        Files\DivX\Dr.DivX\EncodeDivXExt.dll SUCCESS Attributes: A
        183 08:15:56 explorer.exe:492 QUERY INFORMATION C:\Program
        Files\DivX\Dr.DivX\EncodeDivXExt.dll SUCCESS Attributes: A
        184 08:15:56 explorer.exe:492 OPEN C:\Program
        Files\DivX\Dr.DivX\EncodeDivXExt.dll SUCCESS Options: Open Access:
        Execute
        185 08:15:56 explorer.exe:492 CLOSE C:\Program
        Files\DivX\Dr.DivX\EncodeDivXExt.dll SUCCESS
        [...]
        -> renaming EncodeDivXExt.dll to _EncodeDivXExt.dll
        (or deleting from registry this key :
         [HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\EncodeDivXExt])

        => System seems to work like a charm.

Olivier.

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