From: chefren (chefrenpi.net)
Date: Sat Sep 02 2006 - 16:06:34 CDT

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On 9/1/06 9:38 PM, matthew.garmangmail.com wrote:

> Unfortunately, looking at it from the vendors' side, I can at least
> see their point: what is the business case in creating and
> maintaining good documentation? They basically need *financial*
> motivation for taking an engineer off a project to write the
> documentation (or hire a technical writer, but either way, it's
> "intellectual capital" that they perceive as not making money). I'm
> sure a business case could be made, but I'm sure these big vendors
> have pretty conservative cultures that discourages out-of-box
> thinking.

In this industry parts and products without good documentation are
completely clueless.

OpenBSD for example is still alive largely because of the miraculous
documentation.

Companies can hold documentation for themselves but they cannot
maintain software for hardware without good documentation.

+++chefren

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