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Subject: Re: SCSI, U2W in particular?, and poor performance...
From: Brad Knowles (blkskynet.be)
Date: Sun Mar 05 2000 - 09:41:31 CST

At 3:44 PM +0100 2000/3/5, Sander Steffann wrote:

> And the only thing Brad, Rafi and Wietse do is telling him how stupid he
> is!! Only because he asked a simple question.

        He thinks it's a simple question (and you seem to agree), but he
hasn't done his homework in terms of checking the underlying
configuration, and when he received push back from Wietse that
indicated some very fundamental problems with the sorts of things he
was talking about, his response did not indicate that he had actually
paid attention to what Wietse was saying.

        There is an attitude problem here, and there has also been a
demonstrated lack of clue so far with regards to trying to understand
the answers that he's received, much less the actually underlying
reasons behind the perceived problem.

> I'm getting realy disappointed at the attitude on this list. Instead of
> helping each other, you just tell everybody who notices something that seems
> unlikely that they are stupid, don't know what they are doing, etc.

        You know, I'm getting pretty disappointed at it too. There are
far too many people posting incredibly stupid questions that clearly
demonstrate that they haven't even bothered to read the FAQ or the
other online documentation, and they typically ask the questions in a
way that implies that we (and in particular, Wietse) *OWE* them
something, because they're deigning to use postfix in their
configuration.

        This is precisely the same sort of attitude that lead to me
giving up on the sendmail FAQ, and being very, very glad when Eric
and John Beck came to me to ask if they could take it over. I just
got too fed up with the people who were posting to comp.mail.sendmail
because they couldn't "send mail", and obviously this was the right
place for them to find people who would drop everything they're
doing, and fix their problem for them, because the people who were
having the problem couldn't be bothered to go read the documentation.

> Who doesn't have a clue here?

        People who don't have a clue tend to be pretty easily self-identifying.

        I'm beginning to think that we need to have an auto moderating
robot protecting this mailing list, one that mails out a copy of the
FAQ to everyone who posts to the list for the first time, and
includes instructions down at the bottom as to how to post to the
list in a manner such that it will actually get through. If you
don't read and fully comprehend the instructions, then you would not
be able to post to the list.

        This would at least help ensure that people possess a certain
minimum amount of cluefulness before they can manage to post to the
list and potentially waste everyone else's time. 

-- 
  These are my opinions and should not be taken as official Skynet policy
=========================================================================
Brad Knowles, <blkskynet.be>       Sys. Arch., Mail/News/FTP/Proxy Admin

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