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RE: DDNS, DSL, Business, static, etc. (was RE: Jim was right. )

From: Dean Gibson (Mail Administrator) (postfixultimeth.com)
Date: Wed Jul 30 2003 - 16:46:22 CDT

You'll love this:

When we signed up for Verizon business DSL in Nov 2001, we were told by Verizon sales that Verizon would not do reverse DNS (PTR) for us, even though we were entitled to free forward DNS for one domain. Nevertheless, we called tech support several times over the next few months, and were told the same thing each time, just like you.

So, when I found that another Postfix mailing list user was filtering on "dsl" in the default reverse DNS hostname for my IP, I called Verizon again, and was referred to the business DSL service #: 1-888-649-9500, options 1-1-3 for "messaging services".

"No problem", I was told, and they made the change in less than a day. Then, I called back a couple days later to change the PTR record to something else (and they did). I asked the cust. svc. person when Verizon changed its policy, and was told that "you've always been able to do it; you just need to contact us."

Moral of the story: Don't lose the phone number and options above! Ignore the fact that you are being routed to the group that handles "messaging" services (which we don't subscribe to); apparently they handle the requests for DNS as well.

We run our own DNS server as primary, and our domain registrar (DomainMonger.com, $17/yr) provides free secondary (or primary, if we wanted it) DNS.

-- Dean

Cowles, Steve wrote on 2003-07-30 12:11:
>>Dean Gibson (Mail Administrator) wrote:
>>We pay Verizon $69 (now $89 for new subscribers) per month for business 768/128 DSL with one static IP and free DNS support (including a reverse DNS PTR record) for one domain (which we don't use except for the PTR record). Web space & eMail service is extra (we provide our own along with DNS, thank you).
>
>I have the same plan with Verizon. I signed up about 3 years ago when they offered DSL in our area. Back then, they offered secondary DNS, but ABSOLUTLY REFUSED to offer reverse DNS PTR records.
>
>Before I phone Verizon to see if they have changed their SLA... does Verizon host your domains on their DNS servers -or- do you run your own DNS server? I'm running my own DNS server with their servers listed as a secondary.
>
>Steve Cowles