From: Kyle Victor (kvictorreidtool.com)
Date: Wed Sep 01 2004 - 15:32:23 CDT

• Messages sorted by: [ date ] [ thread ] [ subject ] [ author ]

I am seeing a problem, and need some help deciphering the root cause from the clues I have.
I have a RedHat 8 box running Postfix + SpamAssassin + Anomy + ClamAV, (the machine was here when I started, the only config I have done was add ClamAV)
Anyway, what I am seeing is when our web site sends a automated response to our customers after a online order is placed it, this reply hangs at the Postfix server for 5 days then kicks back to the sender's mailbox with this message in the mail body:

>This is the Postfix program at host smtp.<doaminname>.com.
>I'm sorry to have to inform you that the message returned
>below could not be delivered to one or more destinations.
>For further assistance, please send mail to <postmaster>
>If you do so, please include this problem report. You can delete your >own text from the message returned below.
> The Postfix program
><customers e-mail address>: transport is unavailable

the original message and a .dat file are attached to this error message the .dat file reads:

>Reporting-MTA: dns; smtp.reidtool.com
>Arrival-Date: Fri, 27 Aug 2004 13:45:48 -0400 (EDT)
>Final-Recipient: rfc822; <customers e-mail address>
>Action: failed
>Status: 4.0.0
>Diagnostic-Code: X-Postfix; transport is unavailable

the log in /var/log/maillog reads :

>Aug 27 04:04:08 RTLNXDMZ01 postfix/cleanup[21001]: 4DC721807A: >message-id=<20040829080408.4DC721807Asmtp.reidtool.com>
>Aug 27 04:04:08 RTLNXDMZ01 postfix/qmgr[20234]: 4DC721807A: from=<>, >size=7065, nrcpt=1 (queue active)
>Aug 27 04:04:08 RTLNXDMZ01 postfix/qmgr[20234]: 4DC721807A: >to=<customers e-mail address>, relay=none, delay=0, status=deferred >(transport is unavailable)
>Aug 27 04:28:55 RTLNXDMZ01 postfix/qmgr[20234]: 4DC721807A: from=<>, >size=7065, nrcpt=1 (queue active)
>Aug 27 04:28:55 RTLNXDMZ01 postfix/qmgr[20234]: 4DC721807A: >to=<customers e-mail address>, relay=none, delay=1487, status=deferred >(transport is unavailable)
>Aug 27 05:02:44 RTLNXDMZ01 postfix/qmgr[20234]: 4DC721807A: from=<>, >size=7065, nrcpt=1 (queue active)
>Aug 27 05:02:44 RTLNXDMZ01 postfix/qmgr[20234]: 4DC721807A: >to=<customers e-mail address>, relay=none, delay=3516, status=deferred >(transport is unavailable)
>Aug 27 06:08:49 RTLNXDMZ01 postfix/qmgr[20234]: 4DC721807A: from=<>, >size=7065, nrcpt=1 (queue active)
>Aug 27 06:08:49 RTLNXDMZ01 postfix/qmgr[20234]: 4DC721807A: >to=<customers e-mail address>, relay=none, delay=7481, status=deferred >(transport is unavailable)
>>>>>>>(goes on and on until the status=expired)<<<<<<<<<<
>Sep 1 01:22:40 RTLNXDMZ01 postfix/qmgr[20234]: 4DC721807A: >to=<customers e-mail address>, relay=none, delay=433728, >status=deferred (transport is unavailable)
>Sep 1 01:22:40 RTLNXDMZ01 postfix/qmgr[20234]: 4DC721807A: from=< >sales<doaminname>.com >, status=expired, returned to sender

now this is a production mail gateway machine, and I know 135 mail users isn't huge, but I do not need the heat from any down time.
Here is how the master.cf file looks:

smtp inet n - n - 200 smtpd
#628 inet n - n - - qmqpd
pickup fifo n - n 60 1 pickup
cleanup unix n - n - 0 cleanup
qmgr fifo n - n 300 1 qmgr
#qmgr fifo n - n 300 1 nqmgr
rewrite unix - - n - - trivial-rewrite
bounce unix - - n - 0 bounce
defer unix - - n - 0 bounce
flush unix n - n 1000? 0 flush
smtp inet n - n - 200 smtpd
        -o content_filter=filter:
#smtp unix - - n - - smtp
relay unix - - n - - smtp
# -o smtp_helo_timeout=5 -o smtp_connect_timeout=5
showq unix n - n - - showq
error unix - - n - - error
local unix - n n - - local
virtual unix - n n - - virtual
lmtp unix - - n - - lmtp
maildrop unix - n n - - pipe
  flags=DRhu user=vmail argv=/usr/local/bin/maildrop -d ${recipient}
old-cyrus unix - n n - - pipe
  flags=R user=cyrus argv=/cyrus/bin/deliver -e -m ${extension} ${user}
#Cyrus 2.1.5 (Amos Gouaux)
cyrus unix - n n - - pipe
  user=cyrus argv=/cyrus/bin/deliver -e -r ${sender} -m ${extension} ${user}
uucp unix - n n - - pipe
  flags=Fqhu user=uucp argv=uux -r -n -z -a$sender - $nexthop!rmail ($recipient)
ifmail unix - n n - - pipe
  flags=F user=ftn argv=/usr/lib/ifmail/ifmail -r $nexthop ($recipient)
bsmtp unix - n n - - pipe
  flags=Fq. user=foo argv=/usr/local/sbin/bsmtp -f $sender $nexthop $recipient
filter unix - n n - - pipe
  user=filter argv=/usr/local/anomy/filter.sh -f ${sender} -- ${recipient}

is it the maxproc for the qmgr? Should I up that from 1 to a higher number?
I dont know and need help, if any of you are willing to help it would be greatly appreciated.
thanks

Kyle Victor

• Messages sorted by: [ date ] [ thread ] [ subject ] [ author ]