From: /dev/rob0 (rob0gmx.co.uk)
Date: Fri Jul 29 2005 - 07:49:44 CDT

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Oliver Marshall wrote in a broken MUA (threading and formatting):
> I would love to agree, but I havent still got the welcome message
> for this list or any of the other 30 or so lists im on as I clear
> out my mail fairly often.

Basic debugging procedures are also found in the DEBUG_README, cleverly
concealed on the Web at http://www.postfix.org/DEBUG_README.html . And
as suggested, it's a good habit to retain mailing lists' welcome
messages for future reference. Just about every one of them I have ever
seen recommends this.

> I'm very grateful for your help, but I do get the feeling from my
> limited posting that several people on this list seem to be very
> confrontational to people who are trying to learn more about linux
> but havent the time or experience to be über-expert.

Unix system administration is not a simple job. It has taken me years of
hard (and largely, unpaid) work to get to my level of proficiency in it,
and I am continually learning more.

This list exists to discuss the care and feeding of Postfix. I, and
others, I would presume, are happy to assist people with Postfix
questions here. I'm even happier to assist with well-researched
questions; those which show that the poster made an independent effort
before posting it. (When I post my own questions I try to do this. I
make a concerted effort to find the answer without posting, and I
describe that effort in the post. 9 times out of 10 the post is never
sent, because in the process of clearly laying out the question, I am
likely to find the answer.)

I am less happy to assist with basic shell and shell utilities
questions. These are basic skills, which IMO you should have a firm
grasp of before attempting to become a mail administrator. However, on
(for example) a LUG mailing list, I would be happy to help with those
questions.

MTA management is an highly specialised area of Unix administration. In
my virtual travels I have come across many competent and clueful
sysadmins who understand very little of MTA issues.

I bet many posters here DO specialise; they're not doing much of the
routine sysadmin tasks. They manage the mail systems, or perhaps even
just the MTA. But, they learned the basics.

You haven't the time or experience? Perhaps your company should hire
someone who does.
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