From: Cami (camismweb.co.za)
Date: Mon Aug 01 2005 - 12:02:42 CDT

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Matt Fretwell wrote:
> Paul Hutchings wrote:
>
>
>>I've been running the normal version for a day and so far there have
>>been some rejections of legit mail, mostly due to helo/hostname
>>conflicts.
>>
>>It seems whatever you do it's hard to compensate for other peoples
>>poorly setup MTAs.
>
> Why bother compensating? I have a method of naff all tolerance if someone
> cannot be bothered to configure their system to the best of their
> abilities. Why keep accepting rubbish. They will never improve whilst they
> can get away with it.

Clearly you've never worked in a large environment before.

> So far, this draconian attitude has not generated any complaints. If
> someone does complain, then I can intentionally ignore their complaints
> in the knowledge that it is annoying someone :) Why should one have to
> compensate for someone elses folly or ineptitude.

Ignoring their complaints makes you just as bad as them.

If they are taking the time to complain, the least you
could do is help them understand and fix (what you
perceive is) the problem. You would be amazed to know
there are some sysadmins out there who are willing to
do what is nessasary to ensure their (clients) mail
is delivered to your users successfully.

Cami

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