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From: Terry Carmen (terrycnysupport.com)
Date: Wed Mar 04 2009 - 22:20:52 CST
>>> Sorry, I should have filled in all this information before hand :(
>>> Server is live and fully functional. it deals with thousands of messages
>>> per day and has for over a year. One user can't receive messages from one
>>> contact. That contact doesn't even show up in the logs as spam or lost
>>> connection or anything.
>> So, let me see: one user can't receive mail from on specific mail
>> address, but can other users receive mail from that address?, ie, if
>> aliceexample.com sends a mail to user1myserver.com , is the mail
If your server is running and postfix is logging normally and there are
no log entries for the missing message, it means that the message isn't
making it as far as your postfix server, it's not a postfix problem and
you need to look elsewhere.
Even if it's being eaten by another app (amavis, a poorly written
filter, etc.), there will still be a log entry showing where postfix
accepted or rejected the message. No log entry means you're looking in
the wrong place.