OSEC

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Subject: Re: your mail
From: denis (denisDIMICK.NET)
Date: Mon Jun 26 2000 - 15:45:43 CDT


My main "issue" with Checkpoint is trying to sign up for the Software
Subscription and Technical Support programs.. I have purchased the
programs, but since I have know idea what my Cert. Key is ( past admin
lost them) Checkpoint has been no help in trying to resolve this..

Will I recommend Checkpoint to others.. NOPE... Pretty sad when you enter
a key into activate the software and then are unable to recover the key..

Denis

On Thu, 22 Jun 2000, Casey Fahey wrote:

> My experience also reflects that Checkpoint really has some extreme service
> problems, despite having one of the better products ... (But please, don't
> get me started about the %^$*%^* SecuRemote clients...)
>
> In their defense, keep in mind that Checkpoint's business model places the
> support burden on the reseller, or so they say... This is the reason for
> the just-shy-of-cruddy service. If you are really experiencing issues, you
> might want to consider signing up for a support contract with one of their
> resellers.
>
> While you are waiting (and it could be a while...!), definately check out
> www.phoneboy.com for known issues, fixes etc.
>
> Casey Fahey
>
>
> >
> >I have had VERY poor support from the folks at Checkpoint.. There more
> >then happy to sell you Firewall-1, but good luck trying to get them to
> >respond to ANY support requests..
> >
> >And , yes I do have an open case with them..
> >
> >Denis Dimick
> >
> >
> >On Thu, 22 Jun 2000, Zate Berg wrote:
> >
> > > I found this pretty interesting...
> > >
> > > http://www.networkcomputing.com/1106/1106f12.html
> > >
> > > Checkpoint VPN-1 should do what your after..
> > >
> > >
> > >
> > >
> > >
> > > "Werner, Konrad" <WernerKOLCRAFT.COM> on 22/06/2000 06:03:38 AM
> > >
> > > Please respond to Focus on Microsoft Mailing List
> ><FOCUS-MSSECURITYFOCUS.COM>
> > >
> > > To: FOCUS-MSSECURITYFOCUS.COM
> > > cc:
> > > Subject:
> > >
> > >
> > >
> > > Does anyone know of any good VPN Servers or Firewalls with integrated
> >VPN
> > > services?
> > >
> > >
> > >
> > >
> > >
> > >
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