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From: Eric (ews
tellurian.net)Date: Fri Aug 17 2001 - 14:22:10 CDT
Is this NT4? If so, did you re-apply the latest SP after installing
IIS? .asp problems occur due to a dependency problem if the SP wasn't
re-applied after IIS. You might try re-applying SP6a, and then apply this
patch and see if that works.
As for the $240 charge... support for hotfix related issues is free -
though they take your card number up front (cause they don't know if you
really have a hotfix issue, or some other unrelated issue that you want to
discuss), tell the tech that this is a hotfix issue, and it is free
support. the magic word "hotfix" is the key word that will give you a
credit back to your card.
At 12:11 PM 8/17/2001 -0400, jaysen
cyberbookies.com wrote:
>We installed the MS01-44 patch on three dual processor
>machines and all three stopped serving asp pages, (thanks
>Microsoft). After a $240 phone call to Microsoft we still
>have no answers to what caused the problem. The symptoms are
>as follows. All asp ether takes an extremely long time to
>load or wont load at all, failing with a timeout. All html
>works without the same problems. We rolled back the patch
>and after a few of reboots things are back to normal,
>(although un-patched). It would be nice to know if any body
>else is experiencing this same problem and if so how are
>they handling it.
>Thanks,
>Jaysen
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