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Managing the IT Infrastructure as a Business Service: Achieving Business Goals and Communicating IT Results

From: Lindi DelorioTechWebCast (DelorioTechWebCast)
Date: Tue Dec 21 2004 - 16:40:04 CST


Dear SECURITY THREAT WAT,

Please join InformationWeek for a Vendor Perspective TechWebCast-
Managing the IT Infrastructure as a Business Service: Achieving
Business Goals and Communicating IT Results

Date: Thursday, January 13, 2005
Time: 9:00 AM PT / 11:00 AM CT / 12:00 PM ET
Duration: One hour

Register Now:
http://www.mcb3.com/click.asp?x=18C56.395F.6235040

Managing the IT infrastructure has become core to the success of many
enterprise business processes. As a result, IT is being forced to
work much more closely with the business. IT often manages only IT
components, but the future lies in managing business-oriented,
end-to-end IT services.

In this InformationWeek TechWebcast, Debra Curtis, Research VP, IT
Operations Management at Gartner, will offer tactical technologies
and strategic advice for IT managers who are shifting to a business
service model, including:

- The importance of aligning IT with business goals and processes
- Defining business-oriented, end-to-end IT services
- Managing to business service levels and communicating IT results
      in a language the business understands

Join us in this interactive discussion on how to manage your IT
infrastructure as a business service!

Featured speakers
- Debra Curtis, Research VP, IT Operations Management, Gartner
- Russell Frahmann, Sr. Product Manager, Mercury

Register Today:
http://www.mcb3.com/click.asp?x=18C56.395F.6235040

Thank you.

Sincerely,
Lindi DeLorio
The TechWeb Network
techwebeventscmp.com

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